Supervisor Field Ops

United Site Services, Inc; Boise (ID); On-site; USD 50,000 - 75,000; Full time

Job summary

United Site Services, Inc in Boise, Idaho seeks a Field Ops Supervisor to supervise yard operations and drivers, coordinate routes, and ensure efficient pickup and delivery of assets.

You will review paperwork, manage staffing, and partner with safety to maintain DOT compliance and training, while developing staff and delivering reliable service to customers.

Qualifications

• 2+ years of leadership experience.
• 2+ years in a related field and/or training.
• Strong customer service and communication skills.

Responsibilities

• Supervise yard operations and all technicians.
• Coordinate routes, pickups, and deliveries for routing efficiency.
• Analyze operational metrics and report on performance and labor use.
• Ensure accurate paperwork (manifests, tickets, DVIRs) and payroll submissions.
• Maintain staffing levels to meet customer and branch needs.
• Collaborate with Safety & HR to coordinate safety training.

Skills

Leadership

Customer Service

Team Building

Organization

Communication

Decision Making

Problem Solving

Driver's License

Education

Associate degree or equivalent

Job description

Primary Purpose

The Field Ops Supervisor is knowledgeable of yard and transportation operations and enjoys leading a team. This position is responsible for supervising operation functions and drivers.

Essential Functions

• Manage and coordinate all activities for the yard. Supervises all Technicians
• Work with the Operations Coordinator & Routers to coordinate routes, pick-ups, and deliveries to ensure the best routing efficiencies
• Analyze and report on operational activities, i.e., routing efficiency, weekly pick-ups versus deliveries, labor & overtime, fuel, quality of customer care, etc
• Work directly with other departments to ensure excellent communication within the division. Work with various departments to resolve customer service & other issues
• Work with Operations Supervisors at other yards to coordinate asset transfers, when necessary
• Maintain proper staffing levels to meet and exceed customer and branch needs
• Assist Operations Manager with coordinating logistics (delivery & pick-up, service of assets) for special events and works special events
• Review all paperwork from drivers including manifests, P&D tickets, route sheets, DVIRs, etc. for completion and accuracy
• Review and approve Time Saver punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity
• Responsible for fleet DOT administration including, log books & record maintenance (DQFs), etc
• Responsible for the administration of the Company's safety program for the driver function. Works with Safety & HR to coordinate safety training, where necessary
• Responsible for employee development & conducting periodic performance reviews
• Operate a variety of company vehicles
• Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position has supervisory responsibilities.

Qualifications

• Minimum 2 Year/Associates Degree or equivalent combination of education and experience
• Minimum or 2 years experience in a related field and/or training
• Minimum of 2 years proven leadership experience leading a diverse team to accomplish results
• Customer Service
• Team Building
• Organization
• Communications
• Decision Making and Problem Solving
• Valid Driver License