Supervisor, Cage Operations

129 Boardwalk 1000 LLC; Atlantic City (NJ); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical and retirement benefits

Free meals and uniforms

Annual bonus program

Training and leadership development

Job summary

Seminole Hard Rock Hotel & Casino in Atlantic City seeks an operations-focused supervisor to oversee the Casino Cage and related areas during shifts. You will enforce policies, verify wins, handle disputes and ensure compliance with Title 31 and regulatory controls.

The role requires a high school diploma or GED (college preferred) and 2–3 years in banking or casino cash operations, with strong Excel/Word skills. Competitive benefits accompany the position.

Qualifications

• High school diploma or GED required; 2 years of college preferred.
• 2-3 years of related experience, banking or Casino Cash Operations experience as a plus.
• Must be computer literate in Excel, Word, and in-house programs.

Responsibilities

• Under Cage Shift Manager, oversee Casino Cage, Hi-limit Cage, Specialty Banks and General Cashiering areas during shift.
• Ensure compliance with Title 31 and tax requirements; enforce department policies and procedures.
• Manage staff to ensure safe, efficient cage operation; handle disputes and inventory of supplies.

Skills

Excel

Word

In-house programs

Education

High school diploma or GED

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Under the direction of the Cage Shift Manager, is responsible for the successful operation of the Casino Cage, Hi-limit Cage, Specialty Banks and General Cashiering areas during an assigned shift. The individual will be accountable for funds, verification of wins, handling customer disputes, enforcing department policies and procedures, and other duties as assigned. The individual will have strong knowledge of Title 31 and tax requirements as it pertains to the gaming operation. The individual will have a strong working knowledge of all areas of the Casino Cage. Knowledgeable of and ensure compliance with NJ State Gaming Regulations, Hard Rock AC's Cage Internal Controls and all departmental procedures including Title 31 and tax requirements. Assist in performing staff reviews. Enforce all departmental procedures and perform corrective action as required. Manages the staff under their control to ensure the safe and efficient operation of the Cage. Ensures adequate inventories of all operational supplies. Handles customer disputes in a professional manner. Performs other duties as assigned including duties of those positions that report to a cage supervisor.

QUALIFICATIONS:

High school diploma or GED (2 years of college preferred), and 2-3 years of related experience, one of which must be banking or Casino Cash Operations experience; or an equivalent combination of education and/or work experience. Must be computer literate in excel, word, and custom in-house programs.

BENEFITS INCLUDE:

• Medical, Time Off and Retirement benefits offered through Local Union Representation
• Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs
• Pay range $50,000 - $55,000

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007- the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!