Specialty Banker - Cage Operations

165 Hard Rock Casino Northern Indiana, LLC; Gary (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

165 Hard Rock Casino Northern Indiana, LLC is seeking a dedicated Cage Cashier to deliver exceptional service to guests and colleagues on the casino floor. The role requires accurate cash handling, deposits, and adherence to internal controls in a fast-paced environment.

The incumbent will perform varied cashier functions, maintain documentation, and ensure compliance with Indiana Gaming Regulations. A high school diploma and background checks are required, with benefits supporting work-life

Qualifications

• High school degree or equivalent preferred.
• Prior cashier or teller experience preferred.
• Must obtain and maintain all licenses/certifications per Federal, State, and Indiana Gaming regulations.
• Must successfully pass background check.
• Must successfully pass drug screening.

Responsibilities

• Provide superior service to internal and external guests.
• Perform varied cashier functions in a pleasant, efficient, and honest manner.
• Handle daily cage deposits and accept drops.
• Replenish window and change attendant banks and maintain related paperwork.
• Document movement of assets and complete paperwork per SOPs.
• Adhere to Indiana Gaming Regulations and internal controls.

Skills

Cash handling

Customer service

Attention to detail

Basic math

10-Key calculator

Education

High school diploma or equivalent

Tools

10-Key calculator

Microsoft Excel

PowerPoint

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

POSITION SUMMARY:

The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.

ESSENTIAL FUNCTIONS:

• Responsible for the daily cage deposits.
• Acceptance of hard and soft count drops daily.
• Replenishment of window and change attendant banks.
• Maintain paperwork as specified in the company’s internal controls in regards to marker, front money, key control.
• Performs all other related and compatible duties as assigned.
• This position may be assigned to any area within the Cage.
• Functions involving Marker Bank, Fill Bank, Employee Services Bank and Main Bank.
• Appropriately documenting all movement of assets specific to the area assigned.
• Pit related transactions including but not limited to fill requests (fills and credits).
• Acceptance of document transfers and dealers toke process.
• Slot related transactions to include but not limited to manual jackpots, jackpot payouts requiring multiple types of payment, slot markers, slot toke process.
• Deposit preparation to include but not limited to cash, cash equivalents, markers, personal checks Accepting and processing wire transfers and cash equivalents as outlined in the standard operating procedures. Servicing employees for retail, food and beverage and slot floats to perform their duties. All additional assignments requested by cage supervisor and above.
• Well groomed, in appropriate uniform, and on time for assigned areas.
• Adheres to all Indiana Gaming Regulations.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

• High school degree or equivalent preferred.

ADDITIONAL REQUIREMENTS:

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must maintain strict confidentiality relative to financial data and casino policies.
• Must successfully pass drug screening.
• Must comply to all Indiana Gaming Commission regulations.
• Must comply to Internal controls and Standard Operating Procedures
• Must comply with AML/Title 31 regulations.
• Must comply with all company policies and procedures.
• Must be twenty-one (21) years of age.

KNOWLEDGE OF:

• Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
• Basic math skills.
• 10-Key calculator.
• Prior cashier or teller experience preferred.

ABILITY TO:

• Be flexible to work varying shifts and time schedules as needed.
• This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
• Communicate effectively with outside contacts and all levels of team members.
• Review, comprehend, analyze, and assimilate reports, information generated on and by the computer and other necessary documentation.
• Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Balance bank at end of shift.
• Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
• Stand 100% of the time in a noisy environment.
• Lift depending on tasks assigned.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Thank you for choosing us as your employer of choice!

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!