Supervisor, Cage Operations

Seminole Hard Rock; Atlantic City (NJ); Presencial; USD 50.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Time Off and Retirement via L

Free meals

Free uniforms

Free parking

Discounts at Hard Rock properties

Descripción de la vacante

Seminole Hard Rock in Atlantic City, NJ is seeking a Cage Operations Supervisor to oversee the Cage, Hi-limit Cage, Specialty Banks and General Cashiering during a shift. You will manage funds, verify wins, handle disputes, enforce policies, and ensure compliance with Title 31 and NJ gaming rules.

The role requires 2–3 years in banking or casino cash operations, strong Excel/Word skills, and a high school diploma or GED. Competitive benefits and a discretionary bonus program are included.

Formación

• High school diploma or GED required; 2–3 years of related experience, banking or Casino Cash Operations preferred.
• Must be computer literate in Excel and Word and in-house programs.

Responsabilidades

• Oversee the Cage, Hi-limit Cage, Specialty Banks and General Cashiering during assigned shift.
• Manage funds and verify wins; handle customer disputes and enforce department policies.

Conocimientos

Cash handling

Regulatory compliance

Customer service

Educación

High school diploma or GED

2 years of college preferred

Herramientas

Excel

Word

Descripción del empleo

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Under the direction of the Cage Shift Manager, is responsible for the successful operation of the Casino Cage, Hi-limit Cage, Specialty Banks and General Cashiering areas during an assigned shift. The individual will be accountable for funds, verification of wins, handling customer disputes, enforcing department policies and procedures, and other duties as assigned. The individual will have strong knowledge of Title 31 and tax requirements as it pertains to the gaming operation. The individual will have a strong working knowledge of all areas of the Casino Cage. Knowledgeable of and ensure compliance with NJ State Gaming Regulations, Hard Rock AC's Cage Internal Controls and all departmental procedures including Title 31 and tax requirements. Assist in performing staff reviews. Enforce all departmental procedures and perform corrective action as required. Manages the staff under their control to ensure the safe and efficient operation of the Cage. Ensures adequate inventories of all operational supplies. Handles customer disputes in a professional manner. Performs other duties as assigned including duties of those positions that report to a cage supervisor.

QUALIFICATIONS:

High school diploma or GED (2 years of college preferred), and 2-3 years of related experience, one of which must be banking or Casino Cash Operations experience; or an equivalent combination of education and/or work experience. Must be computer literate in excel, word, and custom in-house programs.

BENEFITS INCLUDE:

• Medical, Time Off and Retirement benefits offered through Local Union Representation
• Free Meals, Free Uniforms, Free Parking
• Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs
• Pay range $50,000 - $55,000