Supervisor

Workstream; Centerville (NJ); On-site; USD 2,066,400 - 3,030,720; Full time

Benefits offered by this job

Free College – Point University

Leadership Scholarships

Flexible scheduling

Closed Sundays

Learning from Leaders

Growth opportunities

Competitive pay

401K + Matching

Job summary

Chick-fil-A Hazlet is seeking a Supervisor who embraces our core values and serves with a servant’s heart. The role supports senior leadership in daily operations, coaches team members, and ensures exceptional Guest experiences.

You will lead by example, manage shifts, and uphold our Winning Hearts Everyday strategy. Qualified candidates demonstrate strong character, initiative, urgency, and a passion for people.

Qualifications

• Genuine smile and positive demeanor.
• Ability to maintain eye contact with guests and staff.
• Excellent verbal and written communication with guests and team.
• Strong customer service focus with a friendly, service-oriented attitude.

Responsibilities

• Participate in day-to-day restaurant operations in a high-volume environment.
• Coach and develop new hires; set the tone for shifts and model conduct.
• Lead shifts, open/close, and count drawers to finalize the day.
• Communicate clearly and positively with guests and team members.

Skills

Smile

Eye contact

Speak Enthusiastically

Guest connection

People skills

Customer service

Team leadership

Job description

A Supervisor is one who consistently demonstrates our core values, embraces the Chick‑fil‑A Hazlet culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Supervisors are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and executing our Winning Hearts Everyday strategy. A Supervisor’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Supervisors lead by example and set the tone that others will follow.

Position Type

• Full‑time
• College Student Part‑Time

Our Benefits Include

• FREE COLLEGE – Point University (Fully accredited university with Associates, Bachelors and Master Degree options, 100% free no strings attached)
• Annual Chick‑fil‑A Remarkable Leadership Scholarships – 80% of applicants receive it
• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Competitive pay
• 401(K) + Matching up to 5%

Supervisor Responsibilities

• Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest’s needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests & Team Members
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Guests & Team Members
• Strong commitment to excellent customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
• Committed to the pursuit of excellence while getting 1% B.E.T.T.E.R. everyday