Sun-Wed Front Desk Concierge — Guest Services

American Cancer Society, Inc.; Philadelphia (Philadelphia County); Sur place; USD 39 000 - 42 000; Plein temps

Avantages offerts par ce poste

Paid time off

Medical benefits

Dental benefits

Retirement benefits

Wellness programs

Professional development

Résumé du poste

The Concierge at American Cancer Society, Inc. serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe environment. You will assist with check-in/check-out, respond to inquiries, and coordinate transportation and security.

The schedule is 7:30am–4:00pm, Sunday–Wednesday, at $21.45 per hour with a 15% Sunday differential. Applicants should have a high school diploma and experience in hospitality or customer service.

Qualifications

• High School Diploma or Equivalent required.
• Hospitality/customer service education is a plus.
• Minimum 1 year of Customer Service Experience preferred.

Responsabilités

• Greet guests and manage check-in/out procedures.
• Provide information about lodge amenities and resources.
• Coordinate transportation and EMPOWER Program services.
• Respond to guest requests, concerns, and emergencies.
• Maintain front desk area and guest records.
• Monitor lobby security and safety protocols.

Connaissances

Strong communication

Multitasking

MS Office

Multi-line phone systems

Customer service

Flexible hours

Formation

High School Diploma or Equivalent

Hospitality management training

Outils

Microsoft Office

Phone systems

Description du poste

The Concierge at American Cancer Society, Inc. serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe environment. You will assist with check-in/check-out, respond to inquiries, and coordinate transportation and security.

The schedule is 7:30am–4:00pm, Sunday–Wednesday, at $21.45 per hour with a 15% Sunday differential. Applicants should have a high school diploma and experience in hospitality or customer service.