Summer Hospitality Internship - Fast-Track to Full-Time

Great Wolf Lodge; Garden Grove (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

Great Wolf Lodge in Garden Grove is offering a 10-week Summer Hospitality Internship. The program places interns in Guest Services, Housekeeping, Retail, Attractions, Entertainment, or Food & Beverage, with hands-on exposure to daily resort operations.

The role is on-site with a flexible schedule including evenings, weekends, and holidays. Interns gain mentorship, cross-department experience, and a path to future opportunities within the brand.

Qualifications

• Must have a High School diploma or equivalent.
• Must be currently enrolled in an associate or bachelor's degree program during internship.
• Available to complete at minimum a 10-week program (End of May to Early August)
• Experience utilizing basic math skills with ability to add, subtract, multiply and divide.
• Excellent written and verbal communication skills.
• Ability to read, write, and interpret instructional documents such as reports and procedure manuals.
• Flexibility regarding scheduling based on business demands; including evenings, weekends, and Holidays.
• Must have unrestricted work authorization in the US.
• No housing or relocation provided.
• Criminal background check and drug screen required.

Responsibilities

• Greet guests and engage with a professional presentation.
• Respond promptly to guest inquiries and elevate issues to leadership.
• Enhance guest experience through exceptional service.
• Follow safety guidelines and participate in safety training.
• Perform duties in the assigned department with regular attendance.

Skills

Communication skills

Customer service

Flexible scheduling

Verbal and written communication

Basic math

Education

High School diploma or equivalent

Enrollment in associate or bachelor's program

Preferred: hospitality/business degree

Tools

POS systems

Job description

Great Wolf Lodge in Garden Grove is offering a 10-week Summer Hospitality Internship. The program places interns in Guest Services, Housekeeping, Retail, Attractions, Entertainment, or Food & Beverage, with hands-on exposure to daily resort operations.

The role is on-site with a flexible schedule including evenings, weekends, and holidays. Interns gain mentorship, cross-department experience, and a path to future opportunities within the brand.