Sugarloaf F&B Supervisor - Bullwinkle's Restaurant

Sugarloaf; Carrabassett Valley (ME); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free lift pass

Discounts on lessons and equipment

Nordic trail access

Discounted passes at partner resorts

Job summary

Sugarloaf is seeking a Front of House Supervisor for Bullwinkle's on-mountain restaurant and bistro. This role oversees all front of house operations and aims to deliver outstanding guest experiences.

Candidates should have supervisory experience in resort-based hospitality and a passion for the food and beverage industry. The position is full-time seasonal, starting at $18/hr with opportunities for growth based on performance.

Qualifications

• Strong people and management skills.
• Ability to stay calm in stressful situations.
• Effective communication with restaurant staff, kitchen and front desk.
• Lead by example and foster enthusiastic team environment.
• Knowledge of current Food & Beverage trends.
• Flexible schedule including mornings, evenings, weekends and holidays.

Responsibilities

• Oversee the front of house dinner team to ensure consistent outstanding guest experiences.
• Improve service by guiding and coaching team to meet guest needs.
• Conduct interviewing, hiring, orientation, performance appraisals and coaching as directed by the Restaurant Manager.
• Possess knowledge of wine including development of wine lists and programs.
• Take ownership of guest issues until resolved.

Skills

People management

Calm under pressure

Effective communication

Leadership

Wine knowledge

Job description

Overview

Sugarloaf is looking for a motivated and service-oriented leader to join our Food and Beverage Team as a Front of House Supervisor in our on-mountain restaurant and bistro, Bullwinkle's. This position oversees all front of house operations in that location.

Overview

Sugarloaf is looking for a motivated and service-oriented leader to join our Food and Beverage Team as a Front of House Supervisor in our on-mountain restaurant and bistro, Bullwinkle's. This position oversees all front of house operations in that location.

Candidates must have a passion for the food & beverage industry and have a desire to create the ultimate dining experience. Previous supervisory experience in a resort-based hospitality role is preferred.

This full-time seasonal position is eligible for great job perk and is anticipated to start at a rate of $18/hr. If you have experience leading a team and a desire for providing excellent customer service, this is the job for you.

Responsibilities

• Oversee the front of house dinner team to ensure consistent outstanding guest experiences.
• Improve service by communicating and assisting team members to understand guest needs, providing guidance, feedback, and individual coaching when needed under the guidance of the Bullwinkles Restaurant Manager.
• Conduct such functions as interviewing, hiring, employee orientation, performance appraisals, coaching, and counseling to ensure appropriate staffing and productivity as directed by Manager
• Possess a wide-ranging knowledge of wine including the development of comprehensive wine lists and programs
• Take ownership of any guest issues until resolved

Qualifications

• have excellent people and management skills.
• have ability to stay calm in stressful situations.
• be able to communicate effectively with the restaurant staff, kitchen and the hotel front desk.
• be able to lead by example and create an enthusiastic working environment.
• have extensive knowledge and enthusiasm for what’s trending in the Food and Beverage industry.
• be open to a flexible work schedule including mornings, evenings, weekends and holidays.

Sugarloaf Team Member Benefits Include

• Free lift pass for skiing and/or riding (at all Boyne Resorts)
• Discounts for resort amenities such as ski/snowboard lessons and equipment rentals as well as discounts at all resort F&B and Retail locations
• Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
• Discounted passes at other Boyne and partner resorts