Subsidence Operations Leader (Remote/UK)

Sedgwick; United States; Remote; USD 66,000 - 93,000; Part time

Benefits offered by this job

SIPP

Private healthcare

Life assurance

Employee assistance programme

Job summary

Sedgwick is seeking an Operations Manager to lead our Subsidence Claims Consultants in the UK. You will oversee a portfolio of domestic and commercial claims from start to finish, ensuring timely, accurate decisions and top-tier client service.

This role blends office and remote working to support balance and performance. The ideal candidate brings insurance/claims experience, subsidence knowledge, and strong leadership.

Qualifications

• Experience in an insurance, claims or loss adjusting environment is essential.
• Subsidence claims knowledge would be advantageous for technical queries.
• Strong people management and the ability to deliver results.
• Knowledge of Cert CILA is valuable or willingness to pursue.
• Able to stay decisive and resilient during surges.
• Excellent communication, negotiation and empathy with clients and teams.
• Adaptable and forward-thinking in a changing environment.

Responsibilities

• Lead a team of Subsidence Claims Consultants and manage a portfolio of domestic and commercial claims from start to finish.
• Oversee day-to-day enquiries, training needs, morale, absences and appraisals to maintain high performance.
• Collaborate with Subsidence leadership to ensure consistent communication and cross-team alignment.
• Balance office and remote working to support work-life balance while driving results.
• Support consultants with technical subsidence queries and deliver coaching and development.

Skills

Insurance background

Subsidence knowledge

People leadership

Coaching & development

Performance focus

Cert CILA

Decisive

Communication

Adaptable

Job description

Sedgwick is seeking an Operations Manager to lead our Subsidence Claims Consultants in the UK. You will oversee a portfolio of domestic and commercial claims from start to finish, ensuring timely, accurate decisions and top-tier client service.

This role blends office and remote working to support balance and performance. The ideal candidate brings insurance/claims experience, subsidence knowledge, and strong leadership.