Remote Auto Claims Team Lead

Sedgwick Claims Management Services Ltd; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

PTO

Disability and life insurance

Employee assistance

Flexible spending account

Job summary

Sedgwick Claims Management Services Ltd is seeking a Claims Team Lead in a telecommuter-friendly role across multiple US jurisdictions. The position supervises teams of examiners and technical staff, provides guidance on adjudication, and ensures quality and client satisfaction.

Applicants should have a bachelor’s degree, six years of claims experience (two in supervision), strong leadership and communication skills, and proficiency with MS Office. A comprehensive benefits package is provided.

Qualifications

• Bachelor's degree preferred.
• Licenses as required.
• Professional certifications preferred.
• Six years claims experience, including two years in supervision.

Responsibilities

• Supervises multiple teams of examiners and staff for liability claims.
• Monitors workloads and provides training and direction.
• Reviews examiner reports on claims adjudication and ensures quality standards.
• Maintains client contact and provides written summaries of claims as requested.
• Identifies trends and opportunities for process improvements.

Skills

Claims management processes

Leadership

Excellent communication

Analytical skills

Teamwork

MS Office proficiency

Education

Bachelor's degree

Licenses as required

Professional certifications

Tools

MS Office

Job description

Sedgwick Claims Management Services Ltd is seeking a Claims Team Lead in a telecommuter-friendly role across multiple US jurisdictions. The position supervises teams of examiners and technical staff, provides guidance on adjudication, and ensures quality and client satisfaction.

Applicants should have a bachelor’s degree, six years of claims experience (two in supervision), strong leadership and communication skills, and proficiency with MS Office. A comprehensive benefits package is provided.