Subscription Growth & Lifecycle Manager

Tipranks Ltd.; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

TipRanks Ltd. is seeking a highly organized Subscription Operations Manager to support and scale the subscription business. You’ll work across marketing, editorial, product, tech, customer service and finance to optimize the lifecycle from signup through renewal.

In this role you’ll analyze why numbers move, own day‑to‑day operations, and drive improvements to acquisition, retention and revenue. This is a fast‑paced, hands‑on position ideal for early career professionals seeking broad exposure.

Qualifications

• 1–3 years of professional experience in digital media, subscriptions, e‑commerce, marketing, operations, analytics or a related field.
• Strong organizational skills and real attention to detail.
• Comfort working with data and spreadsheets, with strong Excel or Google Sheets skills.
• An analytical mindset and genuine curiosity about why metrics move.
• Strong written and verbal communication.
• The ability to manage multiple priorities and work effectively across teams.
• A proactive, resourceful approach to solving problems.

Responsibilities

• Manage day‑to‑day subscription operations, including new subscriptions, renewals, cancellations, failed payments, refunds and customer issues.
• Monitor the metrics that matter – acquisition, conversion, churn, retention, renewals and revenue – and keep the team informed on what’s happening and why.
• Identify trends and opportunities to improve subscriber growth and retention.
• Support subscription marketing campaigns across email, website, paid media and partner channels.
• Coordinate promotional offers, pricing tests, landing pages and subscription campaigns.
• Partner with customer service to spot recurring subscriber issues and improve the customer experience.
• Support billing and payment operations, including failed‑payment recovery and subscription reporting.
• Build and maintain weekly and monthly subscription reporting.
• QA subscription flows, promotional offers, checkout experiences, emails and landing pages.
• Coordinate projects across internal teams and outside partners.
• Develop and test new ideas to improve conversion, engagement, retention and lifetime value.

Skills

Analytical mindset

Attention to detail

Cross-functional collaboration

Data-driven decision making

Strong communication

Tools

Excel

Google Sheets

Analytics tools

Job description

TipRanks Ltd. is seeking a highly organized Subscription Operations Manager to support and scale the subscription business. You’ll work across marketing, editorial, product, tech, customer service and finance to optimize the lifecycle from signup through renewal.

In this role you’ll analyze why numbers move, own day‑to‑day operations, and drive improvements to acquisition, retention and revenue. This is a fast‑paced, hands‑on position ideal for early career professionals seeking broad exposure.