Subscription Marketing Manager (Remote)

Tipranks Ltd.; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

TipRanks Ltd. is seeking a highly organized Subscription Operations Manager to support and scale the subscription business. You’ll work across marketing, editorial, product, tech, customer service and finance to optimize the lifecycle from signup through renewal.

In this role you’ll analyze why numbers move, own day‑to‑day operations, and drive improvements to acquisition, retention and revenue. This is a fast‑paced, hands‑on position ideal for early career professionals seeking broad exposure.

Qualifications

• 1–3 years of professional experience in digital media, subscriptions, e‑commerce, marketing, operations, analytics or a related field.
• Strong organizational skills and real attention to detail.
• Comfort working with data and spreadsheets, with strong Excel or Google Sheets skills.
• An analytical mindset and genuine curiosity about why metrics move.
• Strong written and verbal communication.
• The ability to manage multiple priorities and work effectively across teams.
• A proactive, resourceful approach to solving problems.

Responsibilities

• Manage day‑to‑day subscription operations, including new subscriptions, renewals, cancellations, failed payments, refunds and customer issues.
• Monitor the metrics that matter – acquisition, conversion, churn, retention, renewals and revenue – and keep the team informed on what’s happening and why.
• Identify trends and opportunities to improve subscriber growth and retention.
• Support subscription marketing campaigns across email, website, paid media and partner channels.
• Coordinate promotional offers, pricing tests, landing pages and subscription campaigns.
• Partner with customer service to spot recurring subscriber issues and improve the customer experience.
• Support billing and payment operations, including failed‑payment recovery and subscription reporting.
• Build and maintain weekly and monthly subscription reporting.
• QA subscription flows, promotional offers, checkout experiences, emails and landing pages.
• Coordinate projects across internal teams and outside partners.
• Develop and test new ideas to improve conversion, engagement, retention and lifetime value.

Skills

Analytical mindset

Attention to detail

Cross-functional collaboration

Data-driven decision making

Strong communication

Tools

Excel

Google Sheets

Analytics tools

Job description

We’re looking for a highly organized and analytical Subscription Operations Manager to help run and grow our subscription business.
This is a hands‑on role for someone early in their career who wants broad exposure to how a digital subscription business actually works. You’ll sit at the center of the subscriber lifecycle and work across marketing, editorial, product, technology, customer service and finance to improve the experience from the moment someone subscribes through to renewal.
If you like understanding why a number moved and then doing something about it, this role will suit you. The remit is genuinely wide for a role at this level, and you’ll own it.

Responsibilities

What you’ll do

• Manage day‑to‑day subscription operations, including new subscriptions, renewals, cancellations, failed payments, refunds and customer issues.
• Monitor the metrics that matter – acquisition, conversion, churn, retention, renewals and revenue – and keep the team informed on what’s happening and why.
• Identify trends and opportunities to improve subscriber growth and retention.
• Support subscription marketing campaigns across email, website, paid media and partner channels.
• Coordinate promotional offers, pricing tests, landing pages and subscription campaigns.
• Partner with customer service to spot recurring subscriber issues and improve the customer experience.
• Support billing and payment operations, including failed‑payment recovery and subscription reporting.
• Build and maintain weekly and monthly subscription reporting.
• QA subscription flows, promotional offers, checkout experiences, emails and landing pages.
• Coordinate projects across internal teams and outside partners.
• Develop and test new ideas to improve conversion, engagement, retention and lifetime value.

Requirements

What we’re looking for

• 1–3 years of professional experience in digital media, subscriptions, e‑commerce, marketing, operations, analytics or a related field.
• Strong organizational skills and real attention to detail.
• Comfort working with data and spreadsheets, with strong Excel or Google Sheets skills.
• An analytical mindset and genuine curiosity about why metrics move.
• Strong written and verbal communication.
• The ability to manage multiple priorities and work effectively across teams.
• A proactive, resourceful approach to solving problems.

Nice to have

• Interest in digital media, investing, financial markets or subscription businesses.
• Experience with subscription platforms, CRM or email platforms, analytics tools, or payment systems. Helpful, but we’ll teach you what you don’t know.

Why this role is worth your time

Most roles at this level own one channel or one metric. This one gives you the whole picture: acquisition, conversion, churn, pricing, billing, lifecycle email, customer experience and the reporting behind all of it. You’ll become the person the team relies on to know what’s really going on in the subscription business – which is a useful thing to be, and a fast way to learn.

Why Join TipRanks?

TipRanks uses cutting‑edge technology to provide real‑time insights and analytics to investors.

Fun & Dynamic Workplace

TipRanks is a young, energetic company with a startup mentality, which creates an exciting and engaging work environment.

Impactful Work

By helping investors make better decisions, you’ll be making a difference in people’s lives.