Studio Store Manager - Customer Experience Leader

Heyrowan; Oak Brook (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Vacation and Sick Time

Health Plans

401k and Roth IRA

Employee Discounts

Referral Bonus

Job summary

Heyrowan is seeking a capable Studio Manager to lead a jewelry retail studio in Oak Brook, IL. You will drive customer experiences on the selling floor, coach staff, and ensure compliance with safety standards while meeting revenue targets.

You will manage inventory, merchandising, and day-to-day operations, coordinating marketing efforts and staff schedules to optimize traffic and sales. A strong leadership track record and loyalty to brand values are essential.

Qualifications

• Minimum 3-5 years in retail management.
• Experience in jewelry industry is a plus.
• Comfortable with POS and inventory systems.
• Strong leadership and track record of achieving targets.

Responsibilities

• Lead, coach, and develop studio staff to ensure exceptional service and safety standards.
• Meet studio targets and drive revenue growth while maintaining payroll efficiency.
• Foster an inclusive culture reflecting company values and mission.

Skills

Retail management

Leadership

Customer service

Sales optimization

Inventory control

Visual merchandising

Staff scheduling

Staff training

Communication

Google Suite

Health & safety

Budgeting

Tools

POS

Google Suite

Job description

Heyrowan is seeking a capable Studio Manager to lead a jewelry retail studio in Oak Brook, IL. You will drive customer experiences on the selling floor, coach staff, and ensure compliance with safety standards while meeting revenue targets.

You will manage inventory, merchandising, and day-to-day operations, coordinating marketing efforts and staff schedules to optimize traffic and sales. A strong leadership track record and loyalty to brand values are essential.