Studio Manager: Lead Joyful Piercing Experiences

Rowan; Huntsville (AL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Vacation time

Health plans

EAP

401k

Employee discounts

Referral bonus

Job summary

Rowan is seeking a Studio Manager to oversee our ear-piercing studio operations, driving exceptional customer experiences while leading a talented team of Nurse Piercers and sales associates. You will ensure safety, cleanliness, and brand standards, while meeting sales targets and managing inventory and staffing.

The role emphasizes coaching, scheduling, payroll accuracy, and collaboration with corporate teams on marketing and product launches.

Qualifications

• Proven experience leading a retail team in a service-oriented environment.
• Strong focus on customer experience and satisfaction.
• Track record of driving store sales and profitability.
• Ability to manage inventory, merchandising, and loss prevention.

Responsibilities

• Oversee daily studio operations, ensuring safety, cleanliness, and welcoming customer experience.
• Lead, coach, and develop Nurse Piercers and Sales Associates to meet targets.
• Drive sales and manage appointments, inventory, and visual merchandising.
• Prepare reports on performance and coordinate with marketing on initiatives.

Skills

Retail management

Team leadership

Customer service excellence

Sales growth

Inventory management

POS systems

Google Suite

Tools

POS

Job description

Rowan is seeking a Studio Manager to oversee our ear-piercing studio operations, driving exceptional customer experiences while leading a talented team of Nurse Piercers and sales associates. You will ensure safety, cleanliness, and brand standards, while meeting sales targets and managing inventory and staffing.

The role emphasizes coaching, scheduling, payroll accuracy, and collaboration with corporate teams on marketing and product launches.