Studio Member Experience & Sales Specialist

Club Pilates; Sandy Springs (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Club Pilates in Sandy Springs, GA seeks a Front Desk/Sales Associate to greet members and drive membership sales while delivering exceptional member experiences. This role combines sales, service, and operational support in a fast-paced wellness studio environment.

As brand ambassadors for Club Pilates and Aligned Fitness Holdings, you will build relationships, support retention, and ensure a welcoming community. Training on ClubReady and CRM systems is provided.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills necessary.
• Ability to build rapport with diverse individuals and maintain organization.
• Multitask effectively in a fast-paced setting.
• Basic computer proficiency including email and scheduling systems.

Responsibilities

• Greet members and guests, delivering a welcoming studio atmosphere.
• Conduct consultations to understand fitness goals and recommend membership options.
• Schedule and promote Intro Classes to convert prospects into members.
• Meet or exceed sales goals and key performance metrics.
• Document sales activities and member interactions in ClubReady.

Skills

Customer service

Communication

Rapport building

Organizational skills

Multitasking

Computer literacy

Education

High school diploma or equivalent

Tools

ClubReady

CRM systems

Microsoft Office

Google Workspace

Job description

Club Pilates in Sandy Springs, GA seeks a Front Desk/Sales Associate to greet members and drive membership sales while delivering exceptional member experiences. This role combines sales, service, and operational support in a fast-paced wellness studio environment.

As brand ambassadors for Club Pilates and Aligned Fitness Holdings, you will build relationships, support retention, and ensure a welcoming community. Training on ClubReady and CRM systems is provided.