Studio Sales Lead & Guest Experience

Orangetheory Fitness; Nashville (TN); Vor Ort; USD 21.000 - 39.000; Vollzeit

Benefits dieser Stelle

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Zusammenfassung

Orangetheory Fitness in Nashville invites an energetic Sales Lead to deliver a welcoming member experience and exceptional service. You will manage the lead funnel, book initial classes, and present membership options based on coach prescriptions, while exceeding KPIs and driving revenue.

You’ll resolve questions, promote brand standards, keep the front desk organized, and celebrate member milestones. A fast-paced, goal-driven environment supports growth and advancement.

Qualifikationen

• 2 years customer service experience preferred.
• 1-3 years sales experience preferred.
• CPR/AED Certified
• Comfortable working with new technology, smart phones, and computers.
• Growth mindset and passion for helping others.
• Strong work ethic, integrity and professional demeanor.
• Excellent verbal and written communication; ability to multi-task.
• Candidates must be CPR certified or willing to obtain CPR certification within 30 days of hire.

Aufgaben

• Manages the lead funnel: following up with prospects who have expressed interest in trying Orangetheory, booking their first class, and providing them an exceptional first-time guest experience.
• Meet and exceed Key Performance Indicators. Generates leads, books appointments, membership/pack sales, additional revenue drivers.
• Answer member questions in a timely manner and navigate any concerns appropriately.
• Maintains brand compliance through following all OTF systems and procedures. Keeps the front desk organized and has the ability to prioritize tasks throughout their shift as necessary.
• Welcome members by name and take accurate class attendance. Create memorable member moments daily through celebrating birthdays, member anniversaries, and class milestones or personal records.
• Be well informed on all studio happenings: current promotions, fitness challenges, out-of-studio events, and all corporate initiatives/offerings.
• Must work well independently and take ownership of their individual contribution to the overall success of the studio and team.
• Assist with keeping the studio clean and organized.

Kenntnisse

Customer service

Sales

Communication

Growth mindset

Strong work ethic

Verbal & written communication

Multi-tasking

CPR/AED Certified

Jobbeschreibung

Orangetheory Fitness in Nashville invites an energetic Sales Lead to deliver a welcoming member experience and exceptional service. You will manage the lead funnel, book initial classes, and present membership options based on coach prescriptions, while exceeding KPIs and driving revenue.

You’ll resolve questions, promote brand standards, keep the front desk organized, and celebrate member milestones. A fast-paced, goal-driven environment supports growth and advancement.