Studio Receptionist & VIP Guest Concierge

LAIKA Studios; Hillsboro (OR); On-site; USD 32,000 - 46,000; Full time

Job summary

LAIKA Studios in Hillsboro, OR, is seeking a Receptionist to deliver outstanding customer service in a fast-paced production studio. You will be the first point of contact for visitors, employees, and vendors, handling inquiries, screening calls, and coordinating sign-in procedures and security protocols.

The role involves supporting administrative tasks, calendar coordination for meetings, data entry, and collaboration with Production and Executive Assistants to streamline daily requests.

Qualifications

• 2+ years’ experience as a receptionist in a fast-paced front office or equivalent experience in customer service.
• Strong phone etiquette and ability to screen incoming calls.
• Ability to prioritize based needs of the studio.
• Ability to multitask and maintain professionalism in a busy work environment.
• Experience with Microsoft Office, Excel, and Adobe Suite.

Responsibilities

• Respond to inquiries and provide general studio and company information to callers, employees, visitors, and email inquiries.
• Support the completion of special projects and assignments.
• Assist with various administrative tasks such as data entry, tracking, file management, expense reports and purchase reports.
• Update phone/voicemail lists and emergency response rosters.
• Greet visitors and give instructions regarding sign in procedures and security protocol.
• Schedule in-house meeting rooms and ensure setup and service requests are executed.
• Work closely with Production and Executive Assistants to coordinate and streamline daily requests.
• Contact vendors to troubleshoot any service-related issues.
• Assist in maintaining Admin Services’ studio presence through the creation and updating of content for our internal webpage and studio announcements.
• Assist with coordination of studio events and coordinate local transportation for clients and staff.
• Keep the lobby and conference rooms organized and presentable.

Skills

Phone etiquette

Multitasking

Customer service

Tools

Microsoft Office

Excel

Adobe Suite

Job description

LAIKA Studios in Hillsboro, OR, is seeking a Receptionist to deliver outstanding customer service in a fast-paced production studio. You will be the first point of contact for visitors, employees, and vendors, handling inquiries, screening calls, and coordinating sign-in procedures and security protocols.

The role involves supporting administrative tasks, calendar coordination for meetings, data entry, and collaboration with Production and Executive Assistants to streamline daily requests.