Studio Piercing & Customer Experience Specialist

heyrowan; Richmond (VA); On-site; USD 21,000 - 30,000; Part time

Job summary

Rowan is seeking a Studio Sales Associate for our Short Pump Town Center studio in Richmond, VA. You will provide an exceptional piercing and shopping experience, help customers with ear piercings, and recommend products while upholding Rowan's cleanliness and safety standards.

You will bring brand awareness and the art of ear stacking to life through engaging interactions with guests. This hourly, non-exempt role reports to the Studio Manager and requires enthusiasm, a customer-first mindset,

Qualifications

• Customer-focused and enthusiastic approach.
• Willingness to work weekends and holidays if required.

Responsibilities

• Assist customers with ear piercings and product recommendations.
• Create a clean, safe, and engaging studio environment.
• Infuse the Rowan experience through brand knowledge and friendly interactions.
• Support the team on weekends and maintain high standards of cleanliness.

Skills

Customer service

Job description

Rowan is seeking a Studio Sales Associate for our Short Pump Town Center studio in Richmond, VA. You will provide an exceptional piercing and shopping experience, help customers with ear piercings, and recommend products while upholding Rowan's cleanliness and safety standards.

You will bring brand awareness and the art of ear stacking to life through engaging interactions with guests. This hourly, non-exempt role reports to the Studio Manager and requires enthusiasm, a customer-first mindset,