Piercing & Jewelry Studio Sales Specialist

Rowan; Edison (NJ); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Hourly + commission

401k + Roth IRA

Employee discounts

EAP resources

Referral bonus

Job summary

Rowan in Menlo Park is seeking a friendly Studio Sales Associate to deliver an exceptional piercing and shopping experience on weekends. You will assist customers with ear piercings, jewelry selection, and product knowledge while upholding cleanliness and safety standards.

You’ll promote Rowan’s non-piercing jewelry and aftercare products, process transactions, and support studio operations. A passion for jewelry, strong communication, and teamwork are essential to success in a fast-paced

Qualifications

• Retail or service industry experience is a plus.
• You must be able to work weekends, nights and holidays.
• An independent thinker with a can do attitude.
• You love jewelry and helping customers choose their earrings!
• You pride yourself on delivering exceptional customer service.
• You thrive in a busy environment and know how to keep busy when it’s quieter.
• You enjoy spending time with people.
• You are nice, friendly, outgoing, and easy to get along with.
• You like being part of a team.
• You are flexible and willing to lend a helping hand.
• Strong communication skills.
• Strong basic math skills.
• The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required.
• Standing for a full 8-hour shift is a regular part of this role.
• We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns.
• You make a commitment and stick to it!

Responsibilities

• Process transactions accurately, including sales, returns, and exchanges.
• Assist with inventory management by conducting regular stock checks and replenishing displays as needed.
• Maintain accurate customer records, including consent and waiver forms and aftercare instructions.
• Work closely with Studio Managers and Studio Nurse Piercers to provide seamless service to customers.
• Participate in team meetings and training sessions to continuously improve skills and product knowledge.

Skills

Customer service

Sales ability

Communication skills

Teamwork

Tools

POS systems

Job description

Rowan in Menlo Park is seeking a friendly Studio Sales Associate to deliver an exceptional piercing and shopping experience on weekends. You will assist customers with ear piercings, jewelry selection, and product knowledge while upholding cleanliness and safety standards.

You’ll promote Rowan’s non-piercing jewelry and aftercare products, process transactions, and support studio operations. A passion for jewelry, strong communication, and teamwork are essential to success in a fast-paced