Retail Store Associate

heyrowan; Richmond (VA); On-site; USD 21,000 - 30,000; Part time

Job summary

Rowan is seeking a Studio Sales Associate for our Short Pump Town Center studio in Richmond, VA. You will provide an exceptional piercing and shopping experience, help customers with ear piercings, and recommend products while upholding Rowan's cleanliness and safety standards.

You will bring brand awareness and the art of ear stacking to life through engaging interactions with guests. This hourly, non-exempt role reports to the Studio Manager and requires enthusiasm, a customer-first mindset,

Qualifications

• Customer-focused and enthusiastic approach.
• Willingness to work weekends and holidays if required.

Responsibilities

• Assist customers with ear piercings and product recommendations.
• Create a clean, safe, and engaging studio environment.
• Infuse the Rowan experience through brand knowledge and friendly interactions.
• Support the team on weekends and maintain high standards of cleanliness.

Skills

Customer service

Job description

About This Role:

We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Short Pump Town Center studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan's high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager.