Studio Operations Leader

Alo; Boston (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Wellness benefits

401K with company matching

Monthly store incentives

Clothing allowance

Free yoga classes

Job summary

Alo is seeking an Operations Lead in Boston, MA to drive profitability and efficiency across store operations. The role partners with the Operations & Visual Managers to delegate work, coach teams, and ensure a safe, inviting environment.

You will oversee inventory, shipments, and floor operations while maintaining visual standards and staffing performance. The candidate should bring client-focused sales experience, strong communication, and the ability to move throughout the store and handle

Qualifications

• 2+ years in a client-centric, sales environment.
• Open to feedback and able to provide feedback.
• Self-motivated with drive to achieve results and excel in a team.
• Strong interpersonal and written communication skills.
• Adheres to ALO’s guiding principles.
• Requires constant movement in all store areas.
• Able to lift up to 50 pounds.
• Capacity to lift, bend, kneel, climb, crawl, twist and climb ladders safely.
• Able to stand and move for an entire shift.

Responsibilities

• Lead inventory management to maximize accuracy and reduce shrink.
• Investigate inventory issues with GM to fix gaps in processes or systems.
• Oversee shipment, receiving, processing, and floor replenishment activities.
• Ensure strong visual standards on the sales floor.
• Maintain stockroom standards for safety and efficiency.
• Partner on budgets, expenses, inventory control, and vendor relationships.
• Use metrics to drive business strategies and outcomes.
• Move dynamically on the floor to serve guests and the business.
• Directly manage and develop Operations Associates.

Skills

Client-centric

Sales experience

People leadership

Interpersonal communication

Guiding Principles

Mobility

Lifting 50 lbs

Physical agility

Full shift endurance

Job description

Alo is seeking an Operations Lead in Boston, MA to drive profitability and efficiency across store operations. The role partners with the Operations & Visual Managers to delegate work, coach teams, and ensure a safe, inviting environment.

You will oversee inventory, shipments, and floor operations while maintaining visual standards and staffing performance. The candidate should bring client-focused sales experience, strong communication, and the ability to move throughout the store and handle