Studio Operations Lead - Assistant Manager

STUDS; Scottsdale (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Savings Plan

Paid Time Off

Sabbatical after 4 years

Job summary

Studs is seeking an Assistant Studio Manager in Scottsdale, AZ to support daily Studio operations and customer experience. You’ll partner with the Studio Manager to lead a fast-paced team, coach staff, and uphold Studs values while driving revenue and ensuring safety standards.

The role requires 1+ year in retail leadership, flexibility for a 38–40 hour workweek including evenings/weekends, and the ability to stand for long periods and lift up to 20 lbs. Full-time, on-site position with benefits.

Qualifications

• 1+ year of retail management and customer-facing team leadership experience.
• Must be available to work a flexible schedule of five days per week (38-40 hours), including evenings, weekends, and holidays.
• Weekend availability (Friday, Saturday, Sunday) is required.
• Full-time role prioritizes Studs as the primary employment.
• Must reliably attend all scheduled shifts and maintain consistent availability.
• Able to stand 8+ hours and lift up to 20 lbs.
• Comfortable handling chemicals and following safety protocols.

Responsibilities

• Leads day-to-day Studio operations in the Studio Manager's absence, ensuring smooth execution across all functions.
• Manages inventory, supply ordering, and operational task completion with consistency and attention to detail.
• Tracks daily business performance and supports execution of sales strategies to drive revenue and hit targets.
• Partners with the Studio Manager to identify trends in key metrics and keep goals on track.
• Upholds compliance standards, including safety protocols and piercing regulations, and escalates issues as needed.
• Maintains a consistent floor presence to guide the team and ensure exceptional customer experience.
• Supports resolution of customer concerns and models service recovery when needed.
• Identifies experience trends and advocates for improvements that elevate the Studio environment.
• Acts as day-to-day leader, providing coaching and feedback to support performance.
• Contributes to team development in collaboration with the Studio Manager.

Skills

Retail Management

Customer Service

Team Leadership

Operational Excellence

Flexibility

Job description

Studs is seeking an Assistant Studio Manager in Scottsdale, AZ to support daily Studio operations and customer experience. You’ll partner with the Studio Manager to lead a fast-paced team, coach staff, and uphold Studs values while driving revenue and ensuring safety standards.

The role requires 1+ year in retail leadership, flexibility for a 38–40 hour workweek including evenings/weekends, and the ability to stand for long periods and lift up to 20 lbs. Full-time, on-site position with benefits.