Assistant Studio Manager — Lead Studio Ops & Experience

Studsinc; Town of Florida (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Savings Plan

Paid Time Off

Parental Leave

Sabbatical After 4 Years

Job summary

Studs, a leading ear piercing and jewelry brand, seeks an Assistant Studio Manager in Tampa, FL. This full-time role leads in the Studio Manager’s absence, oversees day-to-day operations, inventory, and revenue strategies while ensuring exceptional customer experiences on the floor.

You’ll coach and develop a high-performing team, uphold safety and service standards, and embody Studs’ values in a fast-paced retail environment. Evening/weekend availability is required.

Qualifications

• 1+ year of retail management, customer-facing team leadership experience, and demonstrated track record of operational excellence
• Must be available to work a flexible schedule of five days per week (38-40 hours), including evenings, weekends, and holidays
• Weekend availability (Friday, Saturday, Sunday) is required
• Full-time role prioritized Studs as the primary employment commitment
• Must reliably attend all scheduled shifts and maintain consistent availability
• Will be scheduled in the Studio Manager’s absence; performs day-to-day studio operations across all functions
• Comfortable standing for extended periods (up to 8+ hours) and able to lift and move up to 20 lbs
• Brings strong judgment, a proactive mindset, and a bias toward ownership and follow-through
• Thrives in a feedback-rich environment and contributes to a collaborative, high-performing team culture

Responsibilities

• Leads day-to-day Studio operations in the Studio Manager’s absence, ensuring smooth execution across all functions
• Manages inventory, supply ordering, and operational task completion with consistency and attention to detail
• Tracks daily business performance and supports execution of sales strategies to drive revenue and hit targets
• Partners with the Studio Manager to identify and act on trends in key metrics, ensuring goals stay on track
• Upholds compliance standards, including safety protocols and piercing regulations, and escalates issues as needed
• Maintains a consistent presence on the floor to guide the team and ensure an exceptional customer experience
• Actively supports resolution of customer concerns and models service recovery when needed
• Identifies experience trends and advocates for improvements that elevate the Studio environment
• Acts as a day-to-day leader for the team, setting a high standard for professionalism and accountability
• Provides real-time coaching and clear, actionable feedback to support individual performance
• Contributes to team development in collaboration with the Studio Manager
• Reinforces Studs’s values and fosters a culture of inclusion, collaboration, and continuous improvement

Job description

Studs, a leading ear piercing and jewelry brand, seeks an Assistant Studio Manager in Tampa, FL. This full-time role leads in the Studio Manager’s absence, oversees day-to-day operations, inventory, and revenue strategies while ensuring exceptional customer experiences on the floor.

You’ll coach and develop a high-performing team, uphold safety and service standards, and embody Studs’ values in a fast-paced retail environment. Evening/weekend availability is required.