Studio Operations & Admin Coordinator (Hybrid)

Playbill, Inc.; New York (NY); On-site; USD 36,000 - 37,000; Full time

Job summary

Terry Knickerbocker Studio, a Meisner-based acting conservatory in Brooklyn, seeks an organized Operations Coordinator to keep the studio running smoothly and support students, faculty, and staff.

This full-time role combines administrative coordination, student services, communications, event support, and studio upkeep. You’ll work with a small team, stay flexible, and bring warmth, discretion, and sound judgment to daily tasks.

Qualifications

• Experience in operations, administration, student services, or program coordination in arts/education.
• Strong organization, attention to detail, and ability to manage deadlines.
• Excellent writing, editing, and customer service skills.
• Ability to work independently and on a small team.
• Discretion with confidential information.
• Proficiency with Google Workspace and scheduling tools.
• Willingness to learn new platforms and AI tools.
• Bachelor's degree preferred or equivalent experience.
• Experience with payment processing, database management, or scheduling preferred.

Responsibilities

• Coordinate student enrollment administration, including contracts, onboarding, payment processing, account records, and attendance tracking.
• Respond to student questions, coordinate follow-up, and refer sensitive matters to the appropriate supervisor.
• Support faculty administration, including executing agreements, processing timesheets and evaluations, and payroll preparation.
• Maintain accurate records, calendars, and scheduling systems; coordinate appointments and communicate schedule changes to faculty and students.
• Prepare the weekly student newsletter and studio announcements; manage shared inbox communications.
• Help coordinate orientations, open houses, graduation, theatre outings, and other studio events.
• Support daily studio operations by covering the front desk, purchasing and restocking supplies, running occasional errands, managing basic upkeep and minor repairs.
• Arrange business travel and provide administrative support to studio leadership.
• Use approved digital and AI tools responsibly to organize work and improve recurring processes.

Skills

Organization

Attention to detail

Communication

Customer service

Independent and collaborative work

Proactive approach

discretion

Google Workspace

CRM systems

Scheduling tools

AI tools

Payment processing

Education

Bachelor's degree preferred

Tools

Google Workspace

CRM systems

Calendar management tools

AI tools

Payment processing systems

Job description

Terry Knickerbocker Studio, a Meisner-based acting conservatory in Brooklyn, seeks an organized Operations Coordinator to keep the studio running smoothly and support students, faculty, and staff.

This full-time role combines administrative coordination, student services, communications, event support, and studio upkeep. You’ll work with a small team, stay flexible, and bring warmth, discretion, and sound judgment to daily tasks.