Studio Manager: Elevate Piercing Experience & Sales

Rowan; Colorado Springs (CO); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision Health Plans

Paid vacation and sick time

401k and Roth IRA plans

Employee discounts

Referral bonus

Job summary

Rowan is seeking a Studio Manager to run our ear piercing studio at Promenade Briargate, focusing on safety, customer experience, and sales growth. You will lead Nurse Piercers and Sales Associates, ensure a clean and compliant environment, and drive performance while upholding Rowan’s standards.

The role requires 3–5 years in retail management, ability to coach a team, and a passion for delivering memorable customer experiences.

Qualifications

• Proven experience in a retail management role for 3-5 years.
• Strong leadership skills with ability to inspire, motivate and develop a team.
• Customer-obsessed, delivering exceptional customer experiences.

Responsibilities

• Oversee daily studio operations and ensure high-level customer service.
• Lead, coach and develop the studio team to meet performance targets.
• Drive sales, manage inventory, and ensure adherence to safety standards.

Skills

Retail management

Leadership

Customer service

Sales

Team development

POS proficiency

Google Suite

Tools

POS system

Inventory tracking software

Job description

Rowan is seeking a Studio Manager to run our ear piercing studio at Promenade Briargate, focusing on safety, customer experience, and sales growth. You will lead Nurse Piercers and Sales Associates, ensure a clean and compliant environment, and drive performance while upholding Rowan’s standards.

The role requires 3–5 years in retail management, ability to coach a team, and a passion for delivering memorable customer experiences.