Studio Manager: Drive Sales, Events & Guest Experience

icreatives; San Antonio (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Professional growth opportunities

Job summary

icreatives in San Antonio, TX seeks a hands-on Studio Manager to drive day-to-day operations and the studio's commercial performance. You will blend customer service with team leadership, operational discipline, and revenue growth on the studio floor.

The role requires 3–5+ years in management, experience in retail/hospitality/events, and a strong sales mindset. You will lead staff, manage events, and grow community partnerships while maintaining brand standards.

Qualifications

• 3–5+ years of relevant experience, preferably in a management role.
• Background in retail, hospitality, events, entertainment, experiential, lifestyle, or art studio environments.
• Bachelor's degree preferred in Business, Marketing, Hospitality, Communications, Art, Education, or related field.
• Proven leadership and team-management skills.
• Strong sales and business-development mindset.
• Excellent interpersonal and customer-service skills.
• Professional, energetic, outgoing, organized, and dependable.
• Entrepreneurial attitude and ownership mentality.
• Comfortable working with families, children, adults, corporate clients, schools, and community groups.
• Experience with social media, local marketing, events, and community outreach preferred.
• Interest in art, ceramics, crafts, or creative experiences is a plus; training provided.
• Proficient with POS systems, scheduling, inventory, cash controls, and basic financial reporting.

Responsibilities

• Achieve monthly and annual sales goals.
• Grow walk-in traffic, repeat visits, parties, private events, corporate events, and group bookings.
• Deliver an exceptional customer experience.
• Recruit, train, schedule, supervise, and motivate studio associates.
• Oversee daily operations: opening/closing, cash handling, inventory, supplies, and vendor management.
• Control labor and operating costs.
• Execute social media, promotions, events, and local marketing initiatives.
• Build relationships with schools, businesses, organizations, and community partners.
• Maintain brand standards for safety, cleanliness, and studio operations.
• Provide regular sales, operational, and performance reporting.

Skills

Leadership

Sales

Customer service

Team management

Marketing

Event development

Operations

Education

Bachelor's degree

Tools

POS systems

Scheduling

Inventory management

Cash handling

Financial reporting basics

Job description

icreatives in San Antonio, TX seeks a hands-on Studio Manager to drive day-to-day operations and the studio's commercial performance. You will blend customer service with team leadership, operational discipline, and revenue growth on the studio floor.

The role requires 3–5+ years in management, experience in retail/hospitality/events, and a strong sales mindset. You will lead staff, manage events, and grow community partnerships while maintaining brand standards.