Studio Manager 7X5775Y3

icreatives; San Antonio (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Professional growth opportunities

Job summary

icreatives in San Antonio, TX seeks a hands-on Studio Manager to drive day-to-day operations and the studio's commercial performance. You will blend customer service with team leadership, operational discipline, and revenue growth on the studio floor.

The role requires 3–5+ years in management, experience in retail/hospitality/events, and a strong sales mindset. You will lead staff, manage events, and grow community partnerships while maintaining brand standards.

Qualifications

• 3–5+ years of relevant experience, preferably in a management role.
• Background in retail, hospitality, events, entertainment, experiential, lifestyle, or art studio environments.
• Bachelor's degree preferred in Business, Marketing, Hospitality, Communications, Art, Education, or related field.
• Proven leadership and team-management skills.
• Strong sales and business-development mindset.
• Excellent interpersonal and customer-service skills.
• Professional, energetic, outgoing, organized, and dependable.
• Entrepreneurial attitude and ownership mentality.
• Comfortable working with families, children, adults, corporate clients, schools, and community groups.
• Experience with social media, local marketing, events, and community outreach preferred.
• Interest in art, ceramics, crafts, or creative experiences is a plus; training provided.
• Proficient with POS systems, scheduling, inventory, cash controls, and basic financial reporting.

Responsibilities

• Achieve monthly and annual sales goals.
• Grow walk-in traffic, repeat visits, parties, private events, corporate events, and group bookings.
• Deliver an exceptional customer experience.
• Recruit, train, schedule, supervise, and motivate studio associates.
• Oversee daily operations: opening/closing, cash handling, inventory, supplies, and vendor management.
• Control labor and operating costs.
• Execute social media, promotions, events, and local marketing initiatives.
• Build relationships with schools, businesses, organizations, and community partners.
• Maintain brand standards for safety, cleanliness, and studio operations.
• Provide regular sales, operational, and performance reporting.

Skills

Leadership

Sales

Customer service

Team management

Marketing

Event development

Operations

Education

Bachelor's degree

Tools

POS systems

Scheduling

Inventory management

Cash handling

Financial reporting basics

Job description

Incentive: Performance bonus based on achievement/excellence of sales and revenue targets

Introductory Period: 90 days

Schedule: Flexible full-time, including evenings, weekends, holidays, and special events

The Studio Manager will own the day-to-day operations and commercial performance of the studio.

Our client needs a hands-on, sales-driven leader who blends excellent customer service with team leadership, operational discipline, local marketing, event development, and revenue growth.

This is not a back-office role. The manager must be highly visible on the studio floor, actively engaged with customers and staff, and focused on growing the business.

IDEAL CANDIDATE

• 3–5+ years of relevant experience, preferably in a management role
• Background in retail, hospitality, events, entertainment, experiential, lifestyle, or art studio environments
• Bachelor's degree preferred in Business, Marketing, Hospitality, Communications, Art, Education, or related field
• Proven leadership and team-management skills
• Strong sales and business-development mindset
• Excellent interpersonal and customer-service skills
• Professional, energetic, outgoing, organized, and dependable
• Entrepreneurial attitude and ownership mentality
• Comfortable working with families, children, adults, corporate clients, schools, and community groups
• Experience with social media, local marketing, events, and community outreach preferred
• Interest in art, ceramics, crafts, or creative experiences is a plus; training provided
• Proficient with POS systems, scheduling, inventory, cash controls, and basic financial reporting

KEY RESPONSIBILITIES

• Achieve monthly and annual sales goals
• Grow walk-in traffic, repeat visits, parties, private events, corporate events, and group bookings
• Deliver an exceptional customer experience
• Recruit, train, schedule, supervise, and motivate studio associates
• Oversee daily operations: opening/closing, cash handling, inventory, supplies, and vendor management
• Control labor and operating costs
• Execute social media, promotions, events, and local marketing initiatives
• Build relationships with schools, businesses, organizations, and community partners
• Maintain brand standards for safety, cleanliness, and studio operations
• Provide regular sales, operational, and performance reporting

PERFORMANCE MEASURES

Success will be measured by:

• Revenue growth and sales target achievement
• Party, event, and group-booking revenue
• Customer satisfaction, reviews, and repeat business
• Team performance and employee retention
• Labor, inventory, and cost control
• Local marketing and community/business development
• Overall quality and consistency of studio operations

COMPENSATION & BENEFITS

• Base salary: $40,000–$50,000 annually
• Performance bonus based on sales and performance targets
• Benefits as required by applicable federal and state law
• Employer health insurance contribution: 50% in Years 1–2, 75% beginning in Year 3
• Employee discounts, training, and professional-growth opportunities

90-DAY INTRODUCTORY PERIOD

The first 90 days are an evaluation period to assess leadership, reliability, customer service, sales initiative, operations, team management, and overall fit. Employment is at-will.

This is a full-time position working onsite in San Antonio, TX.

icreatives is an Equal Employment Opportunity Employer. We consider all applicants without regard to protected characteristics and are committed to a workplace where diversity, equity, and inclusion fuel creative excellence.