Studio Manager

icreatives; San Antonio (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Training and professional growth

Flexible full-time schedule

Job summary

icreatives is seeking a hands-on Studio Manager in the United States to lead daily operations and drive commercial performance. You will blend customer service with team leadership, operational discipline, local marketing, and revenue growth on the studio floor.

The ideal candidate has 3–5+ years in a management role, a background in retail or experiential settings, and a business or marketing-oriented education.

Qualifications

• 3–5+ years in a management or leadership role
• Background in retail, hospitality, events, or art studios
• Bachelor's degree preferred in Business, Marketing, Hospitality, Communications, Art, Education, or related field
• Strong leadership and team-management skills
• Sales and business-development mindset
• Excellent interpersonal and customer-service skills
• Entrepreneurial attitude and ownership mentality
• Experience with social media, local marketing, events, and community outreach preferred
• Proficiency with POS systems, scheduling, inventory, cash controls, and basic financial reporting

Responsibilities

• Achieve monthly and annual sales goals
• Grow walk-in traffic, events, and group bookings
• Deliver an exceptional customer experience
• Recruit, train, schedule, supervise, and motivate studio associates
• Oversee daily operations: opening/closing, cash handling, inventory, and vendor management
• Control labor and operating costs
• Execute social media, promotions, events, and local marketing initiatives
• Build relationships with schools, businesses, organizations, and community partners
• Maintain brand standards for safety, cleanliness, and studio operations
• Provide regular sales, operational, and performance reporting

Skills

Sales leadership

Customer service

Team leadership

Operations management

Social media & local marketing

Event development

Financial reporting basics

POS systems familiarity

Education

Bachelor's degree preferred in Business/Marketing/Hospitality/Related field

Tools

POS systems

Scheduling software

Inventory control systems

Job description

POSITION: Studio Manager

Employment: Full-Time

Compensation: $40,000–$50,000 base salary DOE

Incentive: Performance bonus based on achievement/excellence of sales and revenue targets

Introductory Period: 90 days

Schedule: Flexible full-time, including evenings, weekends, holidays, and special events

POSITION OBJECTIVE

The Studio Manager will own the day-to-day operations and commercial performance of the studio.

We need a hands-on, sales-driven leader who blends excellent customer service with team leadership, operational discipline, local marketing, event development, and revenue growth.

This is not a back-office role. The manager must be highly visible on the studio floor, actively engaged with customers and staff, and focused on growing the business.

IDEAL CANDIDATE

3–5+ years of relevant experience, preferably in a management role

Background in retail, hospitality, events, entertainment, experiential, lifestyle, or art studio environments

Bachelor's degree preferred in Business, Marketing, Hospitality, Communications, Art, Education, or related field

Proven leadership and team-management skills

Strong sales and business-development mindset

Excellent interpersonal and customer-service skills

Professional, energetic, outgoing, organized, and dependable

Entrepreneurial attitude and ownership mentality

Comfortable working with families, children, adults, corporate clients, schools, and community groups

Experience with social media, local marketing, events, and community outreach preferred

Interest in art, ceramics, crafts, or creative experiences is a plus; training provided

Proficient with POS systems, scheduling, inventory, cash controls, and basic financial reporting

KEY RESPONSIBILITIES

Achieve monthly and annual sales goals

Grow walk-in traffic, repeat visits, parties, private events, corporate events, and group bookings

Deliver an exceptional customer experience

Recruit, train, schedule, supervise, and motivate studio associates

Oversee daily operations: opening/closing, cash handling, inventory, supplies, and vendor management

Control labor and operating costs

Execute social media, promotions, events, and local marketing initiatives

Build relationships with schools, businesses, organizations, and community partners

Maintain brand standards for safety, cleanliness, and studio operations

Provide regular sales, operational, and performance reporting

PERFORMANCE MEASURES

Success will be measured by:

Revenue growth and sales target achievement

Party, event, and group-booking revenue

Customer satisfaction, reviews, and repeat business

Team performance and employee retention

Labor, inventory, and cost control

Local marketing and community/business development

Overall quality and consistency of studio operations

COMPENSATION & BENEFITS

Base salary: $40,000–$50,000 annually

Performance bonus based on sales and performance targets

Benefits as required by applicable federal and state law

Employer health-insurance contribution: 50% Years 1–2, 75% beginning Year 3

Employee discounts, training, and professional-growth opportunities

90-DAY INTRODUCTORY PERIOD

The first 90 days are an evaluation period to assess leadership, reliability, customer service, sales initiative, operations, team management, and overall fit. Employment is at-will.