Studio General Manager: Lead, Coach & Drive Studio Sales

Paycom; Grapevine, Plano (TX, TX); On-site; USD 65,000 - 95,000; Full time

Job summary

CADY in Grapevine, TX is seeking a Studio General Manager to lead daily studio and school-event operations, elevating the customer experience through beautiful photography and a compelling sales journey.

You will hire, train, and coach a high-performing team of sales and service-minded individuals, manage KPIs, and ensure quality standards while driving seasonal revenue and staff engagement in a fast-paced retail environment.

Qualifications

• Must have high school diploma or equivalent.
• Bachelor’s degree or substitute with relevant experience per year of education.
• Strong problem solving, communication, and organizational skills.
• Experience leading a retail team and executing events.

Responsibilities

• Oversee studio and event operations to meet financial and quality goals.
• Build and coach a sales-focused, customer-service team.
• Evaluate performance and improve customer experience.
• Collaborate to ensure quality and sales success.
• Maintain studio standards and visual merchandising.
• Report on KPIs like buy ratios, AOV, and trends.
• Develop strategic plans for studio success and events.

Skills

Problem solving

Communication

Staff training

Team leadership

Customer service

Organizational skills

Education

High School diploma or equivalent

Bachelor’s degree or substitute with relevant experience

Job description

CADY in Grapevine, TX is seeking a Studio General Manager to lead daily studio and school-event operations, elevating the customer experience through beautiful photography and a compelling sales journey.

You will hire, train, and coach a high-performing team of sales and service-minded individuals, manage KPIs, and ensure quality standards while driving seasonal revenue and staff engagement in a fast-paced retail environment.