Studio Lead Associate

Stretch Zone; Tucker (GA); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Stretch Zone in Tucker, Georgia, is seeking a Studio Lead Associate to support studio activities ranging from client care to team leadership. This role requires a background in wellness or customer service, with a strong focus on building relationships and enhancing member experience.

The ideal candidate will be proactive in client interactions, demonstrate strong leadership, and enjoy a dynamic product offering in assisted stretching. Competitive pay starts at $18 to $25 per hour, plus commissions and benefits.

Qualifications

• Background in health, fitness, wellness, or related fields.
• Customer-facing or sales experience preferred.
• Strong communication and follow-up skills.

Responsibilities

• Welcome and assist members to create a memorable client experience.
• Support team dynamics to foster a positive environment.
• Conduct follow-ups and track sales activities actively.

Skills

Customer service experience

Leadership abilities

Communication skills

Multitasking

Job description

Full-Time | Base Pay + Commission

Pay: $18 to $25 per hour, plus performance‑based commissions

Benefits

• Flexible schedule
• Opportunity for advancement
• Training & development

About The Role

Step into leadership at Stretch Zone as a Studio Lead Associate. This role supports the full studio experience, from client care and membership growth to team leadership and practitioner support. The ideal candidate understands that Stretch Zone is built around both great service and great stretching.

You should be comfortable talking about the benefits of assisted stretching, supporting Stretch Practitioners, coaching Sales Associates, and helping create a studio where members feel cared for like family.

This is a great fit for someone with a background in wellness, fitness, bodywork, customer service, or sales who wants to grow into studio leadership. We provide paid training, mentorship, and a clear path toward future management opportunities.

What You’ll Do

Client Experience & Member Care

• Welcome new and current members with warmth and professionalism
• Help create a studio culture where members feel known, cared for, and valued
• Support a high‑quality client experience from first visit through ongoing membership
• Learn member goals and help connect them to the benefits of consistent stretching
• Help resolve client questions or concerns with patience and professionalism
• Support member retention through strong relationships and consistent service

Stretch & Wellness Support

• Understand the Stretch Zone method, practitioner‑assisted stretching, and the benefits of improved mobility, flexibility, range of motion, and movement quality
• Support Stretch Practitioners in delivering consistent, professional member experience
• Help reinforce proper studio standards, client communication, and service expectations
• Communicate the value of stretching in a way that is clear, honest, and client‑focused
• Partner with practitioners to keep members engaged in their stretch plan

Sales & Membership Growth

• Follow up with leads, prospects, intro sessions, and current members
• Explain Stretch Zone services, memberships, and benefits
• Help convert intro sessions into memberships
• Support referral activity, promotions, and local outreach
• Track appointments, follow‑ups, conversion activity, and membership goals
• Lead by example in creating confident, helpful, and value‑based sales conversations

Team Leadership

• Support, coach, and encourage Sales Associates during daily operations
• Help onboard and train new Sales Associates
• Support Stretch Practitioners with client experience standards and studio flow
• Help create a positive, focused, and accountable team environment
• Celebrate team wins and help address issues before they become bigger problems
• Model the professionalism, energy, and care expected from the full studio team

What We’re Looking For

• Background or strong interest in health, fitness, wellness, assisted stretching, bodywork, athletics, physical therapy, massage, personal training, or exercise science
• Customer‑facing, sales, or service experience
• Leadership, coaching, or team support experience preferred
• Strong communication and follow‑up skills
• Comfortable discussing the benefits of stretching and wellness with members
• Comfortable supporting both sales and practitioner teams
• Friendly, dependable, organized, and professional
• Able to multitask in a fast‑paced studio environment
• Positive attitude and team‑first mindset
• Comfortable asking for the sale
• Passion for helping people move better, feel better, and live better

What We Offer

• Base pay plus performance‑based commissions or bonus
• Training on Stretch Zone services, memberships, studio systems, and client experience standards
• Opportunity to grow into Regional Manager roles with higher earning potential
• Regular performance reviews with opportunity for base pay increases
• Supportive team culture in a growing wellness brand