Studio Lead Associate

Stretch Zone - 1214; Tucker (GA); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Stretch Zone - 1214 in Tucker, GA is looking for a Studio Lead Associate to support client care and lead the studio. This role involves engaging with members, providing support to practitioners, and helping with membership growth.

The ideal candidate has a background in wellness, fitness, or customer service and is passionate about improving members' well-being. This position offers a flexible schedule and base pay plus performance-based commissions.

Qualifications

• Experience in a customer service or sales role.
• Strong interest in health, wellness, or fitness.
• Leadership experience preferred.

Responsibilities

• Support and lead the studio operations.
• Welcome and assist members professionally.
• Communicate the benefits of stretching.

Skills

Customer-facing experience

Sales experience

Leadership skills

Strong communication

Multitasking ability

Education

Background in health or fitness

Job description

Benefits

• Flexible schedule
• Opportunity for advancement
• Training & development
• Full-Time | Base Pay + Commission Pay: $18 to $25 per hour, plus performance-based commissions

About the Role

Step into leadership at Stretch Zone as a Studio Lead Associate. This role supports the full studio experience, from client care and membership growth to team leadership and practitioner support.

The ideal candidate understands that Stretch Zone is built around both great service and great stretching. You should be comfortable talking about the benefits of assisted stretching, supporting Stretch Practitioners, coaching Sales Associates, and helping create a studio where members feel cared for like family.

This is a great fit for someone with a background in wellness, fitness, bodywork, customer service, or sales who wants to grow into studio leadership. We provide paid training, mentorship, and a clear path toward future management opportunities.

What You’ll Do

Client Experience & Member Care

• Welcome new and current members with warmth and professionalism
• Help create a studio culture where members feel known, cared for, and valued
• Support a high-quality client experience from first visit through ongoing membership
• Learn member goals and help connect them to the benefits of consistent stretching
• Help resolve client questions or concerns with patience and professionalism
• Support member retention through strong relationships and consistent service

Stretch & Wellness Support

• Understand the Stretch Zone method, practitioner-assisted stretching, and the benefits of improved mobility, flexibility, range of motion, and movement quality
• Support Stretch Practitioners in delivering consistent, professional member experience
• Help reinforce proper studio standards, client communication, and service expectations
• Communicate the value of stretching in a way that is clear, honest, and client-focused
• Partner with practitioners to keep members engaged in their stretch plan

Sales & Membership Growth

• Follow up with leads, prospects, intro sessions, and current members
• Explain Stretch Zone services, memberships, and benefits
• Help convert intro sessions into memberships
• Support referral activity, promotions, and local outreach
• Track appointments, follow-ups, conversion activity, and membership goals
• Lead by example in creating confident, helpful, and value-based sales conversations

Team Leadership

• Support, coach, and encourage Sales Associates during daily operations
• Help onboard and train new Sales Associates
• Support Stretch Practitioners with client experience standards and studio flow
• Help create a positive, focused, and accountable team environment
• Celebrating team wins and help address issues before they become bigger problems
• Model the professionalism, energy, and care expected from the full studio team

What We’re Looking For

• Background or strong interest in health, fitness, wellness, assisted stretching, bodywork, athletics, physical therapy, massage, personal training, or exercise science
• Customer-facing, sales, or service experience
• Leadership, coaching, or team support experience preferred
• Strong communication and follow-up skills
• Comfortable discussing the benefits of stretching and wellness with members
• Comfortable supporting both sales and practitioner teams
• Friendly, dependable, organized, and professional
• Able to multitask in a fast-paced studio environment
• Positive attitude and team-first mindset
• Comfortable asking for the sale
• Passion for helping people move better, feel better, and live better

What We Offer

• Base pay plus performance-based commissions or bonus
• Training on Stretch Zone services, memberships, studio systems, and client experience standards
• Opportunity to grow into Regional Manager roles with higher earning potential
• Regular performance reviews with opportunity for base pay increases
• Supportive team culture in a growing wellness brand