Studio Front Desk & Visitor Concierge

LAIKA Studios; Hillsboro (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

LAIKA Studios is seeking a friendly Receptionist to provide outstanding customer service in a fast-paced production studio. The role serves as a central resource for staff, visitors, and vendors, greeting guests and directing them through security and sign-in procedures.

Based onsite in Hillsboro, OR, you will handle phone inquiries, manage meeting room scheduling, assist with administrative tasks, and support executives and production teams.

Qualifications

• 2+ years’ receptionist experience in a fast-paced front office or equivalent customer service experience.
• Strong phone etiquette and ability to screen incoming calls.
• Ability to prioritize based on the studio’s needs and multitask in a busy environment.
• Experience with Microsoft Office, Excel, and Adobe Suite.

Responsibilities

• Respond to inquiries and provide general studio and company information to callers, employees, visitors, and email inquiries.
• Support the completion of special projects and assignments.
• Assist with various administrative tasks such as data entry, tracking, file management, expense reports and purchase reports.
• Update phone/voicemail lists and emergency response rosters.
• Greet visitors and give instructions regarding sign in procedures and security protocol.
• Schedule in-house meeting rooms and ensure setup and service requests are executed.
• Work closely with Production and Executive Assistants to coordinate and streamline daily requests.
• Contact vendors to troubleshoot any service-related issues.
• Assist in maintaining Admin Services’ studio presence through the creation and updating of content for our internal webpage and studio announcements.
• Assist with coordination of studio events and coordinate local transportation for clients and staff.
• Keep the lobby and conference rooms organized and presentable.

Skills

Customer service

Phone etiquette

Multitasking

Prioritization

Tools

Microsoft Office

Excel

Adobe Suite

Job description

LAIKA Studios is seeking a friendly Receptionist to provide outstanding customer service in a fast-paced production studio. The role serves as a central resource for staff, visitors, and vendors, greeting guests and directing them through security and sign-in procedures.

Based onsite in Hillsboro, OR, you will handle phone inquiries, manage meeting room scheduling, assist with administrative tasks, and support executives and production teams.