Receptionist

LAIKA Studios; Hillsboro (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

LAIKA Studios is seeking a friendly Receptionist to provide outstanding customer service in a fast-paced production studio. The role serves as a central resource for staff, visitors, and vendors, greeting guests and directing them through security and sign-in procedures.

Based onsite in Hillsboro, OR, you will handle phone inquiries, manage meeting room scheduling, assist with administrative tasks, and support executives and production teams.

Qualifications

• 2+ years’ receptionist experience in a fast-paced front office or equivalent customer service experience.
• Strong phone etiquette and ability to screen incoming calls.
• Ability to prioritize based on the studio’s needs and multitask in a busy environment.
• Experience with Microsoft Office, Excel, and Adobe Suite.

Responsibilities

• Respond to inquiries and provide general studio and company information to callers, employees, visitors, and email inquiries.
• Support the completion of special projects and assignments.
• Assist with various administrative tasks such as data entry, tracking, file management, expense reports and purchase reports.
• Update phone/voicemail lists and emergency response rosters.
• Greet visitors and give instructions regarding sign in procedures and security protocol.
• Schedule in-house meeting rooms and ensure setup and service requests are executed.
• Work closely with Production and Executive Assistants to coordinate and streamline daily requests.
• Contact vendors to troubleshoot any service-related issues.
• Assist in maintaining Admin Services’ studio presence through the creation and updating of content for our internal webpage and studio announcements.
• Assist with coordination of studio events and coordinate local transportation for clients and staff.
• Keep the lobby and conference rooms organized and presentable.

Skills

Customer service

Phone etiquette

Multitasking

Prioritization

Tools

Microsoft Office

Excel

Adobe Suite

Job description

General Summary

The Receptionist is responsible for providing outstanding customer service in a fast-paced production studio environment. This position acts as a central resource and point of contact for all questions relating to the studio and LAIKA. This position interfaces with executives, employees, and vendors including visitors and VIPs.

Job Functions

• Respond to inquiries and provide general studio and company information to callers, employees, visitors, and email inquiries.
• Support the completion of special projects and assignments.
• Assist with various administrative tasks such as data entry, tracking, file management, expense reports and purchase reports.
• Update phone/voicemail lists and emergency response rosters.
• Greet visitors and give instructions regarding sign in procedures and security protocol.
• Schedule in-house meeting rooms and ensure setup and service requests are executed.
• Work closely with Production and Executive Assistants to coordinate and streamline daily requests.
• Contact vendors to troubleshoot any service-related issues.
• Assist in maintaining Admin Services’ studio presence through the creation and updating of content for our internal webpage and studio announcements.
• Assist with coordination of studio events and coordinate local transportation for clients and staff.
• Keep the lobby and conference rooms organized and presentable.

Qualifications

• 2+ years’ experience as a receptionist in a fast-paced front office or equivalent experience in customer service.
• Strong phone etiquette and ability to screen incoming calls.
• Ability to prioritize based needs of the studio.
• Ability to multitask and maintain professionalism in a busy work environment.
• Experience with Microsoft Office, Excel, and Adobe Suite.

Location

Onsite in Hillsboro, OR

Salary

Salary is commensurate with skills and experience.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is required to walk; stand; sit; use hands to operate standard office equipment; reach with hands and arms; balance; stoop; talk or hear both in person and by telephone. The employee must lift and/or move up to 15 pounds. Vision abilities include close vision, distance vision, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee works under typical office conditions and is exposed to variable indoor temperatures. The noise level is usually quiet or moderate.
  

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Please review our EMPLOYMENT DISCLAIMER and MATERIALS SUBMISSION AGREEMENT.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

LAIKA is an equal opportunity employer, and we make employment decisions on the basis of individual qualifications and merit. We have created a workplace where everyone is respected, valued, and encouraged to contribute. We value everyone’s differences and understand that we each contribute in different ways. Hiring, work assignments, rates of pay, promotion, layoff, and recall are based upon skill and ability, satisfactory attendance and conduct, productivity, quality of work, length of service, and other legitimate, job-related factors.

WE ARE COMMITTED TO A WORKPLACE FREE OF DISCRIMINATION

We don’t allow discrimination of any type and we consider everyone for a job based on their skills and abilities, not their race, color, religion, sex, sexual orientation, gender expression or identity, national origin, age, pregnancy, physical or mental disability, marital status, veteran status, genetic information, workers’ compensation status, or any other consideration made unlawful by federal, state, or local non-discrimination laws. Discrimination based on any of these factors is inconsistent with our philosophy and is not tolerated at any time. It is our firm policy to maintain a work environment that is free of such discrimination.