Front Desk & Client Experience Specialist

Alphabe Insight Inc; Los Angeles (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary package

Career growth

Collaborative work environment

Mentorship and hands-on learning

Exposure to diverse projects

Job summary

Mark Rink invites applications for a Front Desk Representative to be the friendly face of our fast-paced marketing team in Los Angeles. You will greet visitors, route calls, schedule appointments, and provide essential admin support to staff and leadership.

We seek a well-organized communicator with a high school diploma and experience in customer service. You’ll thrive in a collaborative, mentor-driven environment offering growth and exposure to diverse clients.

Qualifications

• High school diploma or equivalent; additional certification in office administration is a plus.
• Proven experience in a customer service or front desk role.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and handle stressful situations calmly.

Responsibilities

• Greet and welcome visitors and clients with a friendly and professional attitude.
• Manage incoming phone calls, direct them to appropriate personnel, and take accurate messages.
• Schedule and confirm appointments for staff and management.
• Maintain a clean and organized front desk area and lobby.
• Process incoming and outgoing mail and packages efficiently.
• Provide administrative support including data entry, filing, and document preparation.

Skills

Communication skills

Organizational skills

Verbal and written communication

Multitasking

Professional demeanor

Education

High school diploma

Job description

Mark Rink invites applications for a Front Desk Representative to be the friendly face of our fast-paced marketing team in Los Angeles. You will greet visitors, route calls, schedule appointments, and provide essential admin support to staff and leadership.

We seek a well-organized communicator with a high school diploma and experience in customer service. You’ll thrive in a collaborative, mentor-driven environment offering growth and exposure to diverse clients.