Front Desk & Guest Experience Coordinator

ADP, Inc.; Hillsboro (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

Hillsboro Aero Academy in Hillsboro, OR is seeking a friendly front desk coordinator to manage the reception, answer calls, assist customers and guests, and provide broad administrative support. You will handle multiple priorities in a fast-paced environment, maintain a welcoming lobby, schedule rooms, process payments, and help Student Services with documents scanning and related tasks.

The role requires strong organizational, interpersonal and written communication skills, and the ability to

Qualifications

• Ability to work in a multi-cultural environment.
• Reception/administrative experience in a fast-paced environment.
• Strong organizational, interpersonal, verbal and written communication skills.
• Effective at managing multiple priorities in a fast-paced environment.
• Ability to handle, organize and prioritize multiple requests within tight deadlines.
• Pleasant and professional demeanor.
• Ability to work independently and in a team environment.

Responsibilities

• Answer and direct incoming calls.
• Welcome and assist visitors, customers, and vendors.
• Inform of testing center arrivals and other guests.
• Sort and distribute mail and packages for staff and students.
• Receive payments, distribute checks, and invoice customers as needed.
• Create and help out with PowerPoint presentations for company announcement screens.
• Make announcements regarding monthly events and help with creating posters (if needed).
• Clean briefing room whiteboards and stock supplies as needed.
• Process fuel records and update fuel surcharges.
• Collect cash/check payments.
• Oversee company printers, phone equipment and plants.
• Schedule rooms on Flight Schedule Pro.
• Maintain reception and lobby area for cleanliness.
• Report facility maintenance and IT requests to the appropriate departments.
• Help Student Services with documents scanning, saving and other tasks.
• Other duties as assigned.

Skills

Multicultural environment

Reception experience

Organizational skills

Interpersonal skills

Communication skills

Time management

Professional demeanor

Team player

Job description

Hillsboro Aero Academy in Hillsboro, OR is seeking a friendly front desk coordinator to manage the reception, answer calls, assist customers and guests, and provide broad administrative support. You will handle multiple priorities in a fast-paced environment, maintain a welcoming lobby, schedule rooms, process payments, and help Student Services with documents scanning and related tasks.

The role requires strong organizational, interpersonal and written communication skills, and the ability to