Studio Experience & Membership Lead

Orangetheory Fitness; Leander (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

AFG HoldCo is seeking an Assistant Studio Manager to lead daily operations and drive guest experiences in a fast‑paced fitness studio. You will guide sales efforts, train staff, and ensure a high‑energy, welcoming atmosphere that aligns with brand standards and member expectations.

You will manage member interactions at the front desk, oversee tours and membership options, and collaborate with the Studio Manager to meet sales goals while maintaining accurate records and delivering outstanding

Qualifications

• High school diploma or equivalent required.
• Prior experience in customer service, sales, hospitality, or a related field preferred (0–1 year).
• At least 6 months of experience in leadership, supervisory responsibilities, or managing people, programs, or projects.

Responsibilities

• Deliver a welcoming, inclusive, and high‑energy experience for all members, prospects, and guests, ensuring every interaction reflects brand standards.
• Conduct studio tours, clearly present membership options, and confidently communicate programs, services, and benefits.
• Achieve individual and team sales goals by executing outreach, follow‑ups, and lead generation activities to drive membership growth.
• Build and maintain relationships within the local community to increase brand awareness and generate new business opportunities.
• Support the onboarding, training, and mentoring of Sales Associates, including reinforcement of the sales process and best practices.
• Maintain accurate member records and complete all required documentation using company systems and tools with a high level of integrity and attention to detail.

Skills

Leadership

Sales

Customer service

Communication

Teamwork

MS Office

Canva

Education

High school diploma

Tools

Microsoft Office

Canva

Job description

AFG HoldCo is seeking an Assistant Studio Manager to lead daily operations and drive guest experiences in a fast‑paced fitness studio. You will guide sales efforts, train staff, and ensure a high‑energy, welcoming atmosphere that aligns with brand standards and member expectations.

You will manage member interactions at the front desk, oversee tours and membership options, and collaborate with the Studio Manager to meet sales goals while maintaining accurate records and delivering outstanding