Studio Experience Lead — Membership & Sales

Otrecruit

Wauwatosa (WI)

On-site

USD 17,000 - 25,000

Full time

41 hours ago

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Job summary

OT Group Holdings, LLC seeks an Assistant Studio Manager to support daily and weekend studio operations, ensuring exceptional member experience and strong brand representation. You will drive membership sales, greet and assist members, and collaborate with the studio team to meet sales goals while maintaining a welcoming, high-energy environment.

The role includes onboarding and mentoring Sales Associates, maintaining accurate member records, processing transactions, and contributing to

Qualifications

Requires a high school diploma or equivalent.
Prior experience in customer service, sales, hospitality, or related field preferred (0–1 year).
At least 6 months of leadership, supervisory responsibilities, or managing people, programs, or projects.

Responsibilities

Deliver a welcoming, high-energy experience for members, prospects, and guests, reflecting brand standards.
Conduct studio tours and clearly present membership options and programs.
Drive membership growth through outreach, follow-ups, and lead generation activities.
Build relationships within the local community to increase brand awareness and generate new business opportunities.
Assist in onboarding, training, and mentoring Sales Associates and reinforce sales processes.