Studio Experience & Growth Lead

JETSET Pilates®; Tampa (FL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Complimentary or discounted classes

Training & development

Growth opportunities

Job summary

JETSET Pilates is seeking a Senior Studio Lead in Tampa to act as an extension of the General Manager, boosting member growth, supporting instructors, and keeping daily operations running smoothly.

You will drive membership and revenue through partnership with the GM, deliver premium hospitality, welcome new clients, orient them to the studio, and coach the team to maintain consistent, five-star service across classes and events.

Qualifications

• Experience leading teams in a service or fitness environment.
• Proven ability to drive membership, retention and revenue goals.
• Strong hospitality mindset with client-focused approach.
• Ability to coach staff and maintain brand standards.

Responsibilities

• Partner with the General Manager to achieve membership, retention, utilization, and revenue goals.
• Support studio sales initiatives, promotions, and community events that generate leads and drive membership growth.
• Deliver premium hospitality and build strong client relationships, assisting with classes if certified.
• Welcome new clients, orient them to the studio and class experience, and ensure a five-star first visit.
• Elevate studio operations through coaching, development, and consistent execution; address gaps with the GM.

Skills

Leadership

Sales

Customer service

Hospitality

Team coaching

Event coordination

Job description

JETSET Pilates is seeking a Senior Studio Lead in Tampa to act as an extension of the General Manager, boosting member growth, supporting instructors, and keeping daily operations running smoothly.

You will drive membership and revenue through partnership with the GM, deliver premium hospitality, welcome new clients, orient them to the studio, and coach the team to maintain consistent, five-star service across classes and events.