Studio Client Experience Lead

Barry's; Town of Southampton (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Barry’s is seeking a Client Operations Lead to support studio sales and ensure excellence in client experience in Southampton, NY. The role requires strong leadership and customer service skills, emphasizing a welcoming atmosphere and efficient operations.

The ideal candidate will work closely with the studio team to maintain high standards, act as a brand ambassador, and foster exceptional client experiences while supporting the community and company culture.

This position involves hands-on responsibilities and requires availability for 4 to 5 shifts, including weekends.

Qualifications

• Availability for 4 to 5 shifts including weekends from Memorial Day to Labor Day.
• Patient and courteous listener with empathy.
• Ability to work cohesively in a team environment.

Responsibilities

• Act as studio leader in absence of GM/AGM.
• Ensure a clean and welcoming atmosphere at all times.
• Deliver first class client experience.

Skills

Strong hospitality customer service skills

Friendly, outgoing personality

Ability to prioritize and work in fast-paced environment

Detail-oriented

Job description

Barry’s is seeking a Client Operations Lead to support studio sales and ensure excellence in client experience in Southampton, NY. The role requires strong leadership and customer service skills, emphasizing a welcoming atmosphere and efficient operations.

The ideal candidate will work closely with the studio team to maintain high standards, act as a brand ambassador, and foster exceptional client experiences while supporting the community and company culture.

This position involves hands-on responsibilities and requires availability for 4 to 5 shifts, including weekends.