Student Testing Center Access Coordinator

Missouri Arts Council; Missouri; On-site; USD 38,000 - 56,000; Full time

Job summary

Webster University is seeking a Student Access Coordinator to support the Testing Center's daily operations, including scheduling, administering, proctoring, and delivering tests, along with general office duties. The role also serves as the primary contact for the Testing Center, providing exceptional service to students, faculty, staff, and the public.

Reporting to the Director of the Reeg Academic Resource Center, the coordinator helps maintain testing rosters, trains student employees, and

Qualifications

• Experience with disability services
• Experience with computer-based testing
• Strong interpersonal communication skills; over the phone, in person, and in writing
• Professionalism and patience
• Ability to work independently without supervision
• Detail oriented
• Knowledge and experience in the use of administrative software systems such as Microsoft Office
• Ability to multitask and handle high customer volume
• Maintain FERPA and high level of confidentiality

Responsibilities

• Schedules appointments for Webster students and outside testers
• Communicates with faculty and students regarding testing needs
• Proctors exams provided by university and outside agencies
• Delivers tests to department offices where applicable
• Maintains Disability Student Service’s main and testing roster
• Monitors email for testing center and responds to inquiries promptly
• Conducts Testing Center’s student employee training
• Supports Reeg ARC office procedures including email, phone messages, outreach events, and office calendars
• Assists with testing and test preparation for students with disabilities, which includes setting up scribes, assistive technology, etc.
• Maintains knowledge of office practices and procedures
• Clerical tasks: filing, making copies, sending faxes, and other tasks as needed
• Other duties as assigned
• Assists with creation, delivery, and evaluation of internal procedures
• Participates in University events as needed/requested
• Assists Reeg ARC Director as needed/requested
• Other duties as assigned

Skills

Disability services

Computer-based testing

Interpersonal communication

Professionalism and patience

Independent work

Detail oriented

Microsoft Office

Multitask

FERPA confidentiality

Education

Two years of college coursework or equivalent

Tools

Microsoft Office

Job description

Webster University is seeking a Student Access Coordinator to support the Testing Center's daily operations, including scheduling, administering, proctoring, and delivering tests, along with general office duties. The role also serves as the primary contact for the Testing Center, providing exceptional service to students, faculty, staff, and the public.

Reporting to the Director of the Reeg Academic Resource Center, the coordinator helps maintain testing rosters, trains student employees, and