Student Access Coordinator

Missouri Arts Council; Missouri; On-site; USD 38,000 - 56,000; Full time

Job summary

Webster University is seeking a Student Access Coordinator to support the Testing Center's daily operations, including scheduling, administering, proctoring, and delivering tests, along with general office duties. The role also serves as the primary contact for the Testing Center, providing exceptional service to students, faculty, staff, and the public.

Reporting to the Director of the Reeg Academic Resource Center, the coordinator helps maintain testing rosters, trains student employees, and

Qualifications

• Experience with disability services
• Experience with computer-based testing
• Strong interpersonal communication skills; over the phone, in person, and in writing
• Professionalism and patience
• Ability to work independently without supervision
• Detail oriented
• Knowledge and experience in the use of administrative software systems such as Microsoft Office
• Ability to multitask and handle high customer volume
• Maintain FERPA and high level of confidentiality

Responsibilities

• Schedules appointments for Webster students and outside testers
• Communicates with faculty and students regarding testing needs
• Proctors exams provided by university and outside agencies
• Delivers tests to department offices where applicable
• Maintains Disability Student Service’s main and testing roster
• Monitors email for testing center and responds to inquiries promptly
• Conducts Testing Center’s student employee training
• Supports Reeg ARC office procedures including email, phone messages, outreach events, and office calendars
• Assists with testing and test preparation for students with disabilities, which includes setting up scribes, assistive technology, etc.
• Maintains knowledge of office practices and procedures
• Clerical tasks: filing, making copies, sending faxes, and other tasks as needed
• Other duties as assigned
• Assists with creation, delivery, and evaluation of internal procedures
• Participates in University events as needed/requested
• Assists Reeg ARC Director as needed/requested
• Other duties as assigned

Skills

Disability services

Computer-based testing

Interpersonal communication

Professionalism and patience

Independent work

Detail oriented

Microsoft Office

Multitask

FERPA confidentiality

Education

Two years of college coursework or equivalent

Tools

Microsoft Office

Job description

The Student Access Coordinator provides general operational support to the Testing Center including scheduling, administering, proctoring, and delivering tests as well as performing basic office work and other tasks as requested . The Student Access Coordinator will also serve as the point of contact for the Testing Center and deliver exceptional customer service to a diverse range of stakeholders, including students, faculty, staff, and the public. This role is integral to maintaining efficient operations within the Reeg Academic Resource Center and contributes to the educational success of the university community. This position reports to the Director of the Reeg Academic Resource Center and is responsible for supporting the entire Reeg Academic Resource staff.

Essential Duties and Responsibilities*

• Schedules appointments for Webster students and outside testers
• Communicates with faculty and students regarding testing needs
• Proctors exams provided by university and outside agencies
• Delivers tests to department offices where applicable
• Maintains Disability Student Service’s main and testing roster
• Monitors email for testing center and responds to inquiries promptly
• Conducts Testing Center’s student employee training
• Supports Reeg ARC office procedures including email, phone messages, outreach events, and office calendars
• Assists with testing and test preparation for students with disabilities, which includes setting up scribes, assistive technology, etc.
• Maintains knowledge of office practices and procedures
• Clerical tasks: filing, making copies, sending faxes, and other tasks as needed
• Other duties as assigned

Secondary Duties and Responsibilities*

• Assists with creation, delivery, and evaluation of internal procedures
• Participates in University events as needed/requested
• Assists Reeg ARC Director as needed/requested
• Other duties as assigned

QUALIFICATIONS FOR APPOINTMENT

Functional/Technical Skills*

Experience with disability services

• Experience with computer-based testing
• Strong interpersonal communication skills; over the phone, in person, and in writing
• Professionalism and patience
• Ability to work independently without supervision.
• Detailed oriented.
• Knowledge and experience in the use of administrative software systems such as Microsoft Office.
• Ability to multitask and handle high customer volume.
• Maintain FERPA and high level of confidentiality.

Requisite Experience*

• 2 years of college coursework or equivalent
• Experience working with others

Standard Schedule: M – 11:00-7pm; T-F 8:30-4:30; Occasional nights and weekends

Work Environment and Physical Requirements: Within the normal range of an office environment. May be required to lift, push, or pull up to 20 pounds.

*Any one position may not include all the duties listed, nor do the examples necessarily include all of the duties performed.

Location

Webster Groves Campus-WEBG

Minimum Qualifications

QUALIFICATIONS FOR APPOINTMENT

Functional/Technical Skills*

• Experience with disability services
• Experience with computer-based testing
• Strong interpersonal communication skills; over the phone, in person, and in writing
• Professionalism and patience
• Ability to work independently without supervision.
• Detailed oriented.
• Knowledge and experience in the use of administrative software systems such as Microsoft Office.
• Ability to multitask and handle high customer volume.
• Maintain FERPA and high level of confidentiality.

Requisite Experience*

• 2 years of college coursework or equivalent
• Experience working with others

Department

Academic Resource Center-ARC

Special Instructions For Applicant

Please submit a cover letter and resume.

Please direct all question to Human Resources.

Physical Demands

Work Environment and Physical Requirements: Within the normal range of an office environment. May be required to lift, push, or pull up to 20 pounds.

Employer Privacy Policy

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

EEO is the Law

ADP Privacy Statement

Artificial Intelligence

Google Privacy Policy

Google Terms of Service