Student Support Services Administrator

Middlesex Community College (MA); Bedford (MA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision plans

Flexible Spending Account

Paid holidays

Tuition benefits

Retirement options

Free employee parking

Job summary

Middlesex Community College in Bedford, MA is seeking an Administrative Assistant II to provide comprehensive administrative and customer service support for Student Support Services, including SASS, WRC, RISE Scholars, and TRIO Programs. You will act as a primary contact for students, faculty, staff, and external partners.

The role coordinates office operations; assisting students in accessing accommodations, wellness resources, testing services, and support programs; maintains confidential

Qualifications

• Minimum three years of full-time office or admin experience.
• Associate degree or higher in Business Administration or Public Administration.
• Excellent customer service and strong organizational skills.
• Proficiency with Microsoft Office applications and basic budgeting.

Responsibilities

• Provides reception and general office support for Student Support Services.
• Coordinates scheduling, records, and communications; manages inboxes.
• Supports testing services, accommodations, and wellness resources.
• Assists with budgeting, purchasing, and reporting tasks.

Skills

Customer service

Organizational skills

Excellent communication

Microsoft Office

Budgeting familiarity

Problem solving

Education

Associate degree in Business Admin

Public Administration degree

Tools

Banner

Navigate

Accommodate

Medicat

Job description

Middlesex Community College in Bedford, MA is seeking an Administrative Assistant II to provide comprehensive administrative and customer service support for Student Support Services, including SASS, WRC, RISE Scholars, and TRIO Programs. You will act as a primary contact for students, faculty, staff, and external partners.

The role coordinates office operations; assisting students in accessing accommodations, wellness resources, testing services, and support programs; maintains confidential