Student Success & Retention Advisor

Enterprise State Community College; Bay Minette (AL); On-site; USD 42,000 - 52,000; Full time

Job summary

Coastal Alabama Community College seeks a Retention Advisor to help students overcome barriers and stay on track toward completion. You will engage in proactive outreach, provide individualized guidance, and leverage student success data to inform strategies with faculty and student services teams.

Collaborate on initiatives to improve retention and persistence, document interactions in CRM, and support students through academic monitoring, enrollment persistence, and resource referrals across

Qualifications

• Bachelor's degree from an accredited institution.
• 1–3 years of experience in advising, counseling, student services, admissions, retention, or related higher education field.
• Excellent interpersonal and communication skills.
• Strong organizational and problem-solving abilities.
• Ability to manage multiple student cases simultaneously.
• Proficiency with Microsoft Office and student information systems.

Responsibilities

• Handles sensitive information in a confidential manner.
• Maintains a highly professional attitude and demeanor at all times.
• Provides responsible, appropriate, and satisfactory leadership on campus and within the College.
• Communicates positively and professionally in all aspects of the position.
• Attends all employee meetings, College meetings, and professional development activities.
• Becomes thoroughly familiar with all pertinent state and national policies and complies with said policies.
• Serves on and provides information to college committees as needed.
• Complies with ACCS and College policies, as well as state and federal laws.
• Ensures the positive promotion of the College and integration of all campuses within the College.
• Is prompt and punctual in reporting for work, meetings, and office hours.
• Performs other duties as assigned.

Skills

Excellent interpersonal and沟行?

Strong organizational

Time management

Microsoft Office

Education

Bachelor's degree from an accredited institution

Tools

Microsoft Office

Student information systems

Job description

Coastal Alabama Community College seeks a Retention Advisor to help students overcome barriers and stay on track toward completion. You will engage in proactive outreach, provide individualized guidance, and leverage student success data to inform strategies with faculty and student services teams.

Collaborate on initiatives to improve retention and persistence, document interactions in CRM, and support students through academic monitoring, enrollment persistence, and resource referrals across