Student Success Coach - Retention & Skills (Part-Time)

Virginia's Community College System; Richmond (VA); Sur place; USD 33 000 - 39 000; Temps partiel

Résumé du poste

Tidewater Community College is seeking an Academic Success Coach on the Norfolk Campus to support student persistence and success. You will design individualized academic plans and lead sessions to improve retention and graduation outcomes.

The role emphasizes outreach to low-income and underserved learners, collaboration with tutors, advising, and faculty, and includes regular progress checks, workshops, and navigate-based tracking.

Qualifications

• Experience working with at-risk, probationary, or underserved college students.
• Strong understanding of academic advising and retention best practices.
• Proficiency with academic coaching tools and CRM platforms (e.g., EAB Navigate).
• Excellent communication, organizational, and interpersonal skills.
• Ability to collaborate across departments and with diverse student populations.
• Workshop facilitation and small-group mentoring experience.

Responsabilités

• Conduct one-on-one coaching sessions with students to develop individualized Academic Success Plans (ASPs).
• Facilitate 5-week and 10-week progress check-ins to monitor academic performance and accountability.
• Lead workshops and mini-sessions on syllabus navigation, time management, study skills, and academic goal setting.
• Provide SAP (Satisfactory Academic Progress) awareness sessions and assist students with SAP appeals, offering writing guidance and submission support.
• Collaborate closely with tutoring, advising, and faculty to deliver a wraparound support model for at‑risk students.
• Track student progress in Navigate or CRM, elevate flags when necessary, and ensure timely interventions.
• Support students with referrals to holistic services (tutoring, counseling, financial aid) and follow‑up to ensure completion of next steps.
• Facilitate regular affirmation & motivation circles (virtual or in‑person) to promote a sense of belonging and peer support.
• Provide insights to staff and leadership about common student challenges and recommend strategies for continuous improvement.
• Participate in retention team meetings, success campaigns, and onboarding initiatives (e.g., Navigate training, FAFSA workshops).

Connaissances

Academic advising

Student development

Retention strategies

CRM tools

EAB Navigate

Communication

Collaboration

Outils

CRM platforms

Navigate

Description du poste

Tidewater Community College is seeking an Academic Success Coach on the Norfolk Campus to support student persistence and success. You will design individualized academic plans and lead sessions to improve retention and graduation outcomes.

The role emphasizes outreach to low-income and underserved learners, collaboration with tutors, advising, and faculty, and includes regular progress checks, workshops, and navigate-based tracking.