Student Success & Multicultural Center Manager

University of Wisconsin; Madison (WI); On-site; USD 53,000 - 64,000; Full time

Benefits offered by this job

Generous vacation and PTO

Competitive benefits

Retirement benefits

Job summary

The Multicultural Center Manager at the Wisconsin School of Business drives day-to-day operations, staff supervision, and program assessment to advance student success across the BEL, Precollege Programs, and Multicultural Center portfolios at the University of Wisconsin–Madison.

Working with the Director, this role leads cross-unit initiatives, partnerships, and budgeting to support engagement, belonging, and student achievement campus-wide.

Qualifications

• Minimum 2 years professional experience in student affairs, student success, higher education administration, academic support, advising, retention, recruitment, or related areas.

Responsibilities

• Leads implementation and evaluation of programs supporting student engagement, belonging, leadership development, retention, and academic success.
• Oversees planning and execution of workshops, trainings, events, and student development initiatives.
• Develops and implements operational plans that align with Multicultural Center and portfolio priorities.
• Supports the coordination and delivery of student success initiatives across the broader portfolio, including summer programs such as Precollege camps and Bridge to BEL.
• Identifies and recommends program improvements based on assessment findings and student needs.
• Manages day-to-day operations of the Multicultural Center.
• Establishes and maintains policies, procedures, and service standards.
• Coordinates facility operations, event logistics, equipment, technology, and resource management.
• Ensures effective utilization of space and resources to support student engagement and community building.
• Supports operational planning and coordination for portfolio-wide initiatives and programs.
• Supervises graduate assistants, peer leaders, and student employees.
• Recruits, trains, develops, and evaluates staff performance.
• Establishes work priorities and monitors completion of assignments.
• May exercise supervisory authority in accordance with university policies.
• Oversees program and operational budgets.
• Monitors expenditures and resource allocation.
• Coordinates purchasing, contracts, reimbursements, and fiscal reconciliation activities.
• Assists with annual planning and budget projections.
• Supports financial and administrative processes for selected initiatives across the broader student success portfolio.
• Collects and analyzes program participation, student engagement, and outcome data.
• Develops reports and recommendations for leadership and stakeholders.
• Implements assessment strategies to evaluate program effectiveness and inform decision-making.
• Tracks progress toward established goals and objectives across assigned programs and initiatives.
• Builds collaborative relationships with students, faculty, staff, alumni, employers, and community partners.
• Represents the Multicultural Center and related portfolio initiatives on committees and collaborative projects.
• Coordinates efforts that connect resources and opportunities for students.
• Supports communication and stewardship efforts with donors and external partners.
• Collaborates with campus and school partners on recruitment, transition, retention, and student success efforts.
• Coordinates cross-unit initiatives and operational priorities across the Multicultural Center, Business Emerging Leaders (BEL), and Precollege Programs portfolio.
• Supports the planning and implementation of summer student success experiences, including Precollege programs and Bridge to BEL.
• Supports implementation of priorities established by the Director and school leadership.

Skills

Student affairs

Student success

Higher education administration

Advising

Recruitment

Retention

Education

Bachelor's degree

Job description

The Multicultural Center Manager at the Wisconsin School of Business drives day-to-day operations, staff supervision, and program assessment to advance student success across the BEL, Precollege Programs, and Multicultural Center portfolios at the University of Wisconsin–Madison.

Working with the Director, this role leads cross-unit initiatives, partnerships, and budgeting to support engagement, belonging, and student achievement campus-wide.