Student Affairs Manager, Multicultural Center

University of Wisconsin; Madison (WI); On-site; USD 53,000 - 64,000; Full time

Benefits offered by this job

Generous vacation and PTO

Competitive benefits

Retirement benefits

Job summary

The Multicultural Center Manager at the Wisconsin School of Business drives day-to-day operations, staff supervision, and program assessment to advance student success across the BEL, Precollege Programs, and Multicultural Center portfolios at the University of Wisconsin–Madison.

Working with the Director, this role leads cross-unit initiatives, partnerships, and budgeting to support engagement, belonging, and student achievement campus-wide.

Qualifications

• Minimum 2 years professional experience in student affairs, student success, higher education administration, academic support, advising, retention, recruitment, or related areas.

Responsibilities

• Leads implementation and evaluation of programs supporting student engagement, belonging, leadership development, retention, and academic success.
• Oversees planning and execution of workshops, trainings, events, and student development initiatives.
• Develops and implements operational plans that align with Multicultural Center and portfolio priorities.
• Supports the coordination and delivery of student success initiatives across the broader portfolio, including summer programs such as Precollege camps and Bridge to BEL.
• Identifies and recommends program improvements based on assessment findings and student needs.
• Manages day-to-day operations of the Multicultural Center.
• Establishes and maintains policies, procedures, and service standards.
• Coordinates facility operations, event logistics, equipment, technology, and resource management.
• Ensures effective utilization of space and resources to support student engagement and community building.
• Supports operational planning and coordination for portfolio-wide initiatives and programs.
• Supervises graduate assistants, peer leaders, and student employees.
• Recruits, trains, develops, and evaluates staff performance.
• Establishes work priorities and monitors completion of assignments.
• May exercise supervisory authority in accordance with university policies.
• Oversees program and operational budgets.
• Monitors expenditures and resource allocation.
• Coordinates purchasing, contracts, reimbursements, and fiscal reconciliation activities.
• Assists with annual planning and budget projections.
• Supports financial and administrative processes for selected initiatives across the broader student success portfolio.
• Collects and analyzes program participation, student engagement, and outcome data.
• Develops reports and recommendations for leadership and stakeholders.
• Implements assessment strategies to evaluate program effectiveness and inform decision-making.
• Tracks progress toward established goals and objectives across assigned programs and initiatives.
• Builds collaborative relationships with students, faculty, staff, alumni, employers, and community partners.
• Represents the Multicultural Center and related portfolio initiatives on committees and collaborative projects.
• Coordinates efforts that connect resources and opportunities for students.
• Supports communication and stewardship efforts with donors and external partners.
• Collaborates with campus and school partners on recruitment, transition, retention, and student success efforts.
• Coordinates cross-unit initiatives and operational priorities across the Multicultural Center, Business Emerging Leaders (BEL), and Precollege Programs portfolio.
• Supports the planning and implementation of summer student success experiences, including Precollege programs and Bridge to BEL.
• Supports implementation of priorities established by the Director and school leadership.

Skills

Student affairs

Student success

Higher education administration

Advising

Recruitment

Retention

Education

Bachelor's degree

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Student Affairs Manager

Job Summary:

The Multicultural Center Manager leads the day-to-day operations of the Wisconsin School of Business Multicultural Center, including student engagement initiatives, partnership development, staff supervision, resource management, and program assessment. As part of the integrated Multicultural Center, Business Emerging Leaders (BEL), and Precollege Programs portfolio, the Manager also coordinates cross-unit initiatives and operational priorities that advance student success, strengthen program effectiveness, and support strategic goals across the portfolio. The position works closely with the Director to implement unit priorities and advance the mission of the Multicultural Center.

Key Job Responsibilities

25% Manages student success programs and services

• Leads implementation and evaluation of programs supporting student engagement, belonging, leadership development, retention, and academic success.

• Oversees planning and execution of workshops, trainings, events, and student development initiatives.

• Develops and implements operational plans that align with Multicultural Center and portfolio priorities.

• Supports the coordination and delivery of student success initiatives across the broader portfolio, including summer programs such as Precollege camps and Bridge to BEL.

• Identifies and recommends program improvements based on assessment findings and student needs.

20% Oversees Multicultural Center operations and resources

• Manages day-to-day operations of the Multicultural Center.

• Establishes and maintains policies, procedures, and service standards.

• Coordinates facility operations, event logistics, equipment, technology, and resource management.

• Ensures effective utilization of space and resources to support student engagement and community building.

• Supports operational planning and coordination for portfolio-wide initiatives and programs.

15% Supervises graduate staff and student employees

• Supervises graduate assistants, peer leaders, and student employees.

• Recruits, trains, develops, and evaluates staff performance.

• Establishes work priorities and monitors completion of assignments.

• May exercise supervisory authority in accordance with university policies.

15% Manages budgets and administrative functions

• Oversees program and operational budgets.

• Monitors expenditures and resource allocation.

• Coordinates purchasing, contracts, reimbursements, and fiscal reconciliation activities.

• Assists with annual planning and budget projections.

• Supports financial and administrative processes for selected initiatives across the broader student success portfolio.

10% Leads assessment, reporting, and continuous improvement activities

• Collects and analyzes program participation, student engagement, and outcome data.

• Develops reports and recommendations for leadership and stakeholders.

• Implements assessment strategies to evaluate program effectiveness and inform decision-making.

• Tracks progress toward established goals and objectives across assigned programs and initiatives.

10% Develops and maintains stakeholder partnerships

• Builds collaborative relationships with students, faculty, staff, alumni, employers, and community partners.

• Represents the Multicultural Center and related portfolio initiatives on committees and collaborative projects.

• Coordinates efforts that connect resources and opportunities for students.

• Supports communication and stewardship efforts with donors and external partners.

5% Supports school-wide student success initiatives

• Collaborates with campus and school partners on recruitment, transition, retention, and student success efforts.

• Coordinates cross-unit initiatives and operational priorities across the Multicultural Center, Business Emerging Leaders (BEL), and Precollege Programs portfolio.

• Supports the planning and implementation of summer student success experiences, including Precollege programs and Bridge to BEL.

• Supports implementation of priorities established by the Director and school leadership.

Key Job Responsibilities:

• Advises and enforces Institution policies related to services in Student Affairs

• May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees

• Serves as the program or unit liaison to internal and external stakeholder groups

• Schedules logistics and secures resources to support the operational plans of the program or unit

• Plans, organizes, administers, and manages processes and operations related to assigned area(s) of responsibility

• May monitor the program budget and approve expenditures

• Monitors, evaluates, and modifies processes, procedures, and/or standards, ensuring alignment with the Institution's mission, values, goals, and objectives, as well as all local, state, and federal laws and regulations.

Department:

Wisconsin School of Business, Undergraduate Program Office

Compensation:

The minimum salary for the position is $58,500. Actual starting salary will be based on experience and qualifications.

The employee in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.Benefits information can be found at https://hr.wisc.edu/benefits/.

Required Qualifications:

• Minimum 2 years professional experience in student affairs, student success, higher education administration, academic support, advising, retention, recruitment, or related areas.

Preferred Qualifications:

• Experience supervising staff and managing complex programs or initiatives.

• Demonstrated ability to develop collaborative partnerships across diverse stakeholder groups.

• Ability to create welcoming environments where students feel connected, supported, and engaged.

Education:

• Bachelor's Degree required.

Contact Information:

Caitlin Ziolkowski

[e-mail]

608-263-2975
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal OpportunityEmployer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgroundsand encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR)in the division you are applying to.Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.