Student Success Enrollment Specialist

Illinois Central College

Peoria, Northern (IL, KY)

Hybrid

USD 26,000 - 29,000

Full time

6 days ago

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Job summary

Illinois Central College seeks an Enrollment Specialist to support students through admissions, financial aid, and enrollment processes. You will communicate policies, advise on SAP standards, and coordinate with Registrar, Student Financial Services, and Veterans Services to ensure a smooth enrollment experience.

This role emphasizes frontline service, financial literacy education, and a team-first approach aligned with the Cougar CARE Principles.

Qualifications

Associate’s degree in business or related field or equivalent experience.
One year of office experience in a fast-paced environment.
Proficient in Microsoft Office Suite.
Ability to type 45+ words per minute.
Strong customer service, organizational and communication skills.
Flexibility for night and weekend shifts during peak enrollment.
Strong analytical and interpersonal skills.

Responsibilities

Provide frontline service, explain admissions, records, and financial aid policies.
Assist students through enrollment and the financial aid process with guidance on timelines and required documents.
Support cashiering tasks, tuition payments, and payment plans when needed.
Collaborate with Registrar, Student Financial Services and Veterans Services to coordinate services.
Inform and educate students about financial literacy, aid eligibility, and SAP standards.