Enrollment Specialist (Online Students)

Illinois College; Jacksonville (IL); On-site; USD 44,000 - 48,000; Full time

Job summary

Illinois College in Jacksonville, IL seeks an Enrollment Specialist (Online) to grow its online undergraduate programs. You will nurture a pipeline of prospective students via phone, email and text, helping them decide if Illinois College is the right next step.

This role builds relationships, hitting enrollment targets and supporting cross-functional partners. The position requires a bachelor’s degree and prior admissions or sales experience, with flexibility for some evenings/weekends and

Qualifications

• A bachelor's degree is required.
• Prior sales, customer service, or admissions experience preferred.
• Genuine interest in people; asking good questions and listening to the answers.
• Comfort with phone conversations with unfamiliar people.
• Willingness to travel internationally during peak season.

Responsibilities

• Meet enrollment and goals to help online enrollment growth.
• Manage relationships with strong communication skills and follow through.
• Meet weekly goals for counselor-initiated contacts and other recruitment activities.
• Review applications for admission and scholarships using sound judgment.
• Respond to inquiries across in-person, phone, and email, considering multiple time zones.

Skills

People skills

Goal oriented

Strong writing

Phone conversations

CRM experience

Education

Bachelor's degree

Tools

Slate CRM

Job description

Job DetailsLevel: EntryJob Location: Illinois College - Jacksonville, IL 62650Position Type: Full TimeEducation Level: Bachelor's DegreeSalary Range: $44,000.00 - $48,000.00 Salary/yearTravel Percentage: Up to 25%

If you want a job where the impact of your work is visible every week with real students, real decisions and real results, join the team as an Enrollment Specialist for Online Students. Illinois College is growing its online undergraduate programs fast — and we're looking for a recruiter who's ready to grow with it. If you're early in your career and looking for a role that builds real sales, marketing, and relationship-building skills inside a mission-driven environment, this is a great place to start.

You’ll work with a pipeline of prospective students to help them figure out if Illinois College is the right next step, with opportunities for building relationships by phone, email and text. We’re looking for someone organized and curious who enjoys clear goals and the satisfaction of hitting them. You’ll also get a chance to work with individuals all over the globe, helping bring ambitious students from around the world to our Jacksonville, Illinois campus.

Responsibilities

• Meet enrollment and goals to help the College realize online enrollment growth while helping people make life-changing decisions about their education.
• Manage relationships with strong communication skills and follow through.
• Meet weekly goals for counselor-initiated contacts and other key recruitment activities.
• Review applications for admission and scholarships using sound, program-appropriate judgment.
• Respond to in-person, phone, and electronic admissions inquiries in a timely manner and at times that are appropriate for different time zones (domestic and international).
• Maintain accurate, up-to-date records of prospective student communications and activity in the CRM.
• Collaborate with Financial Aid, Academic Affairs, and other campus partners to remove barriers and support students from inquiry to enrollment.
• Support a smaller portfolio of international undergraduate recruitment, helping prospective students navigate admission and, where applicable, visa-related requirements.
• Represent Illinois College at occasional recruiting events, fairs, and info sessions, including some evening, weekend, and travel commitments during peak season.

Qualifications

• A bachelor's degree
• Prior sales, customer service, or admissions experience, preferred
• Genuine interest in people; asking good questions and listening to the answers
• Comfort picking up the phone and having conversations, even with people you've never met
• A goal-oriented mindset; knowing what you're working toward and tracking your progress
• Exposure to CRM/database tools like Slate, preferred
• Sharp writing and communication skills
• Comfort working independently while staying connected to a team
• Flexibility to work some evenings/weekends during peak season, and travel occasionally (including internationally)

Additional Job Details

• Job Title: Enrollment Specialist (Online)
• Department: Admission
• Reports to: Director of Specialized Admission Initiatives
• Status: Full Time, 12 month, Salary
• Date Last Revised:September 2026
• Pay Information: $44,000 - $48,000
• Benefits Information: To view benefit information related to this position, please visit https://www.ic.edu/humanresources/benefits

About Illinois College

Illinois College is a residential, private liberal arts college located in the heart of Illinois, 70 miles northeast of Saint Louis, Missouri, and 30 miles west of Springfield, the capital of Illinois. True to its founding vision in 1829, Illinois College is a community committed to the highest standards of scholarship and integrity in the liberal arts. The College develops in its students qualities of mind and character needed for fulfilling lives of leadership and service, fostering academic excellence rooted in opportunities for experiential learning while preparing students for lifelong success.