Student Success & College Advisor

East Side House Settlement; New York (NY); On-site; USD 28,929 - 38,572; Full time

Job summary

East Side House Settlement in the Bronx, NY, is seeking a Student Advisor to support a caseload of 60–70 students, conducting intake interviews, and assisting with attendance and academic progress.

You will collaborate with guidance counselors, teachers, and families to develop post-secondary plans and provide feedback on academic performance, using Salesforce and Google Suite to document interactions. Some evenings and remote work may be required.

Qualifications

• B.A/ B.S.W. degree is required with at least two years youth services experience.
• Excellent verbal, analytical, written, communication, and organizational skills.
• Ability to work in a team-oriented environment and multi-task.
• Strong interpersonal skills and time management skills.
• Minimum intermediate knowledge and experience with Microsoft Office including Word and Teams / Google Suite, Zoom, and other applications.

Responsibilities

• Be a primary person of contact for a caseload of approximately 60-70 students.
• Conduct intake interviews with students and family members.
• Conduct daily attendance, academic, and social-emotional outreach via phone, remotely, or home visit.
• Consult with guidance counselors on student credit accumulation, graduation date, and post-secondary plans.
• Consult with teachers and provide feedback to students on academic performance.
• Refer students to academic and support services as needed.
• Attend administrative meetings, program trainings and staff development.
• Meet with caseload in a group or individual setting to assist them in their academic, career, and personal goals.
• Educate students about colleges, the college admissions process, FAFSA, trends, procedures, and testing; advise students as they go through the process and help them aspire realistically and choose wisely.
• Walk students through employment opportunities.
• Conduct informal counseling sessions for students to support their social-emotional development.
• Document all interactions with students on Salesforce, Google Suite, and other data systems as required.
• Participate in civic and community building efforts and activities as assigned via East Side House Community Development.
• Participate and help arrange field trips, special events and extracurricular activities
• Provide other program support functions as required
• Maintain flexible hours and workdays, some overnight trips required
• Some evenings, weekends, and remote work required

Skills

Verbal communication

Analytical skills

Organizational skills

Teamwork

Time management

Education

B.A./B.S.W. degree

Tools

Microsoft Office

Google Suite

Zoom

Teams

Job description

East Side House Settlement in the Bronx, NY, is seeking a Student Advisor to support a caseload of 60–70 students, conducting intake interviews, and assisting with attendance and academic progress.

You will collaborate with guidance counselors, teachers, and families to develop post-secondary plans and provide feedback on academic performance, using Salesforce and Google Suite to document interactions. Some evenings and remote work may be required.