Student Success Coach: Holistic Advising & Student Growth

The Community Solution Education System; Pasadena (CA); On-site; USD 36,000 - 44,000; Full time

Job summary

Pacific Oaks College and Children’s School in Pasadena, California seeks a Student Success Coach to support a caseload of students with proactive advising and personalized planning. The role emphasizes helping students navigate academics, financial barriers, and campus resources to promote persistence and timely degree completion.

The position involves developing Student Success Plans, monitoring progress, and coordinating with campus partners to enhance the student experience and outcomes.

Qualifications

• Bachelor’s degree is required or substituted with related experience on a year-for-year basis.
• Minimum of two years of professional experience in academic advising, student coaching, or related higher education field.
• Experience providing student-centered advising and coaching with proactive outreach and holistic support.
• Experience utilizing student information systems to manage caseloads and documentation.

Responsibilities

• Serve as the primary contact for an assigned caseload of up to 200 students with academic advising, coaching, and case management.
• Develop and maintain individualized Student Success Plans and manage course registration to support graduation.
• Conduct proactive outreach to monitor progress, identify barriers, and implement timely interventions.
• Guide students to navigate campus processes and connect with academic, financial, career, wellness, and co-curricular resources.
• Collaborate with Faculty Advisors, Academic Affairs, Registrar, Admissions, and Student Finance to coordinate support.
• Maintain accurate records and use data to monitor outcomes and inform retention efforts.

Education

Bachelor’s degree in education, counseling, psychology, or related field

Bachelor’s degree in education, business, or related field

Job description

Pacific Oaks College and Children’s School in Pasadena, California seeks a Student Success Coach to support a caseload of students with proactive advising and personalized planning. The role emphasizes helping students navigate academics, financial barriers, and campus resources to promote persistence and timely degree completion.

The position involves developing Student Success Plans, monitoring progress, and coordinating with campus partners to enhance the student experience and outcomes.